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Great service
I adopted my Meow in March from a private party who said she was in great shape other than needing one updated shot. I immediately set her up with a veterinary clinic and purchased a Met Life insurance policy. After giving her a few weeks to adjust to her new home I took her in for a complete examination and was told she was healthy but needed her teeth cleaned and a couple extractions. When they sedated her for the teeth cleaning and extractions they discovered she had resorptive dental lesions throughout her mouth, a very painful condition, and would need to have a full mouth tooth extraction which must be done by a dental specialist. Now that she is no longer in pain she acts like a kitten even though she is 6 years old. The total for everything came to over $6,000 dollars and Met Life covered 80% after the small deductible. The claim was handled promptly and the Met Life employees were courteous and very helpful. I’m so thankful l have Met Life coverage for my Meow.
Insurer: MetLife
By: Jean
Response to inquiries…
The customer service on Embrace Pet Insurance is simply top notch!
Insurer: Embrace
By: Linda
Pet's Best Doesn't Care about your Pet. They are f'n vultures
So yesterday I accidentally cancelled my pet's insurance because my brother was moving out and hoping to take our family dog with him. My brother didn't realize until he was walking our dog that the development he just moved into had a small dog only policy (under 10lbs) and that there was no way he can take our dog with him. Today (less than 24 hours later) I called back Pet's Best to tell them the dog was staying with me and they said they couldn't change the cancellation I put through and if I wanted to get a new policy they get me one but any issues she had before would be considered pre-existing conditions and they would no longer cover it. After expressing how upset I was with their answer all the customer service rep could say was "Well that is your fault you cancelled". If your pet is like a child to you as it is to me this proves they don't care about you or your child so they can go f*ck themselves.
Insurer: Pets Best
By: Sergio
Wonderful customer service experience!
I just want to give a big shout out to Tyler at Pets Pluse Us. He was very helpful in educating and explaining a handful of things we were uncertain about. He gave us peace of mind that we have our Labby girl all taken care of when it comes to her insurance! Thanks again Tyler!
Insurer: Pets Plus Us
By: Owen
Carmen was exceptional
Carmen was exceptional. She helped to get our cats and my daughter’s cat signed up. She was patient and very knowledgeable. She is so very kind. Very professional. Lived her and so thankful for her help.
Insurer: Prudent Pet
By: William Perun
Caring for Senior Dog
We adopted our dog Bear about 5 years ago he was 9.5yrs old when we adopted him. He has had tummy issues and last weekend we thought he would not make it home. He was in the hospital all weekend and I knew that no matter the cost we had our pet insurance that would help cover his care, it really helps with keeping our senior dog healthy.
Insurer: Embrace
By: Cyndie Young
Don't do it.
They were quick and great about reimbursing us until we met our deductible and filed a claim for over $1,000. Then they sent us a list of his ALLEGED pre-existing conditions which is BS and a long list of what they WILL NOT cover for 12 months because he's already been seen for them.
Insurer: Embrace
By: Marigail Cooper
The best insurance
The best insurance! I have had my dog insured for 6 years with HealthyPaws and am so happy with our experience. They are prompt with our reimbursement everytime! And even better is how caring and compassionate they are! My dog had major back surgery and they sent an email to check on how he was recovering! It was so kind! Definitely recommend!
Insurer: Healthy Paws
By: Lucinda Arias
Kyle was very helpful to us with the…
Kyle was very helpful to us with the submission of the claim for our cat. We have been very satisfied with this company over the many years we have had this coverage.
Insurer: Embrace
By: Liz
Joshua was very clear in his…
Joshua was very clear in his explanation of what my new pup’s insurance plan is.
Insurer: Fetch
By: Leslie Sabin