154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,072 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,306 reviews

4.9
Healthy Paws

10,740 reviews

4.9
Fetch

27,416 reviews

4.9
Trupanion

62,918 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 25, 2025

Excellent pet insurance company

Excellent pet insurance company. They will reimburse you after your deductible usually within 30 days. Highly recommended.

Insurer: Pets Best

By: Joe C

Verified October 25, 2025

Great Customer Service

The customer service I receive when I have to contact them.

Insurer: MetLife

By: Bruce

October 25, 2025

Quick & Easy Claim Submission

Submitting the claim was easy to do from my tablet. Thank you for making it available rather than having to mail anything in!

Insurer: Embrace

By: Suzanne A

October 25, 2025

Claim for dental procedures denied as…

Claim for dental procedures denied as pre-existing. They failed to "discover" the pre-existing until almost a year after we enrolled. The condition was treated and resolved (Per policy, dental treatment is covered once it is treated and resolved. We had it treated and resolved and they still denied it. They do not advise you of exclusions for pre-existing until a claim is submitted. They take the premiums and provide no coverage.

Insurer: Embrace

By: J H

Verified October 25, 2025

It is so incredibly easy to create a…

It is so incredibly easy to create a claim!

Insurer: MetLife

By: customer

Verified October 25, 2025

We’ve been very happy with Spot

We’ve been very happy with Spot. They’ve been fair and prompt with our insurance claims.

Insurer: Spot

By: Tracy Chelette

Verified October 25, 2025

Your premium prices are too high and…

Your premium prices are too high and the amount you pay towards a vet bill is insufficient.

Insurer: Spot

By: Kelly Tabor

October 25, 2025

Not a trustworthy company

Gave them a one star rating a year ago because I couldn’t leave a zero. Same thing. Again, what a scam. Just received notice that rates are going up again! I now pay almost twice as much to insure my two dogs as I do my whole family. Started at $100/month per pet when I signed on, now it’s $170/month. In addition to that the last claim I made, for a previously established health condition, was unnecessarily delayed in processing. Despite being submitted by the vet directly, reimbursement was withheld until Trupanion could review the vet’s chart notes. Most assuredly to look for a way out of covering the claim. DO NOT WASTE YOUR MONEY!

Insurer: Trupanion Canada

By: TR

Verified October 25, 2025

good

good website

Insurer: MetLife

By: gabriel weiss

Verified October 25, 2025

Very easy to access

Very easy to access

Insurer: MetLife

By: jarumi Carrera

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