154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Staff, coverage and ease of claim submissions
Insurer: MetLife
By: Elizabeth
Worst customer service ever
Worst customer service ever. Do not get this insurance. There are much better options.
Insurer: MetLife
By: customer
Excellent customer service.
Excellent customer service.
Insurer: Trupanion
By: Patricia Cotter
NO PROBLEMS
EVERYTHING WAS QUICK AND EASY TO SIGN UP
Insurer: MetLife
By: CRYSTAL COLLINS
Trupanion is the best
Trupanion is the best! They are so easy to work with us. Our little dog has had some major surgery. We are so thankful for them.
Insurer: Trupanion
By: Wade
So relieving to have coverage when the unexpected happens!
When you adopt a new pet you never expect to have any issues. We are so thankful we signed up for Trupanion the first week we adopted our Annie girl! She started suffering seizures after having her for 10 months and has been diagnosed with idiopathic epilepsy. Having the financial support of our plan with Trupanion has been such a relief! I can’t fathom the extra layer of stress we’d be feeling during these past few months of emergency room visits, medication changes and highly expensive diagnostic procedures. I can’t recommend it enough! Great coverage, helpful customer service and excellent turnaround time on receiving reimbursements!
Insurer: Trupanion
By: Steffanie
1,2,3, easy steps for pet insurance
This was the first time we looked for pet insurance for our new little puppy Keala. Amanda was able to answer all of our questions. Her attitude towards us was amazing and positive. After our conversation, my why and I were very comfortable getting a policy for Keala. Keep up the good work. Thanks...
Insurer: Fetch Canada
By: Marc
Trupanion has been great
Trupanion has been great. I’ve had to file two claims, and they have reviewed the invoice and reimbursed me within 48 hours. I would highly recommend them for peace of mind for your pet and for providing the service they advertise.
Insurer: Trupanion
By: Alicia
Highly recommend
Highly recommend. Veterinarian was paid within a minute of them submitting the claim.
Insurer: Trupanion
By: Kim
The claim process was seamless
The claim process was seamless — I received pre-certification within minutes. My French Bull dog suffered an acute allergic reaction and had to be rushed to the ER vet. Due to the severity, he needed an overnight stay, but knowing that Embrace covered the cost was incredibly reassuring. He’s doing fine now!
Insurer: Embrace
By: Tracy Milligan