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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Verified Reviews

Incorrect interpretation of results, leading to multiple denied claims for the same problem

First, let me start by stating that I have had a TERRIBLE time with Embrace. My dog Otter was diagnosed with neck pain, and the two claims were denied because he was in his orthopedic waiting period. When my vet appealed, they were still denied, because it might be orthopedic. When he was taken to a neurologist (claim #3 - for the same issue, now to a specialist), and they found meningeal enhancement (and even performed a spinal tap to determine the cause), they denied the claim - why? Pre-existing condition - of a neurological issue that might be orthopedic (but is clearly not). How do I know? Because I have a PhD from the UGA College of Veterinary Medicine, and I reviewed meningeal enhancement (the diagnosis), which is undoubtedly a neurological issue. The neurologist even wrote that there was no orthopedic involvement in the notes! How does a neurological issue of meningeal enhancement that starts four months after the policy started become "Anxiety and Abnormal Behavior" to the claims adjuster, which are conveniently not covered? Otter is doing better now after a course of prednisone, many thanks to the neurologist that treated him and absolutely no thanks to Embrace.
  • INSURER: Embrace
  • POSTED: 04/20/2022
  • BY:
  • BREED: Mixed Breed Toy (up to 10 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Great Insurance Company

This is my first experience with insurance for my pet. Luckily I have not had to use it as all of them have been in good health. I tried this and I have to say it's a great company. They made the process so easy and they took care of everything.
  • INSURER: Trupanion US
  • POSTED: 04/20/2022
  • BY:
  • BREED: Cairn Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Very satisfied with service and the agents that I dealt with!

All good!
  • INSURER: PetFirst
  • POSTED: 04/20/2022
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Thank you for making a difficult situation much easier to handle.

Our 11 year old family member Murphy (dog) was diagnosed with osteosarcoma in January. Our difficult decision on how to proceed was made so much easier due to Trupanion. We didn’t have to think about anything but what was best for him. The customer service team and claim system has been nothing but wonderful and easy to deal with. Claims are so quickly processed and reimbursed that I was actually surprised the first time! Thank you!
  • INSURER: Trupanion US
  • POSTED: 04/20/2022
  • BY:
  • BREED: Mixed Breed Large (70–90 Lbs)
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

So impressed with reimbursement experience!

My pup had his one year vet visit & I submitted my reimbursement form through the app. It was approved within 20 seconds & the money was in my checking account in 24 hours. So impressed! Simple & easy to complete & submit. I researched so many pet insurance companies and am so glad that I chose Lemonade. Highly recommend!
  • INSURER: Lemonade
  • POSTED: 04/20/2022
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Great first experience

My dog snorted a foxtail up her nose and lemonade made the claim process simple and paid my claim the next day!
  • INSURER: Lemonade
  • POSTED: 04/20/2022
  • BY:
  • BREED: Labrador Retriever (Chocolate)
  • AGE OF PET: Under a year

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Great customer service

Great customer service

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Kayla was extremely friendly and easy to understand.

Kayla was extremely friendly and easy to understand. Our credit card was compromised. We are currently waiting for new one to give to you.
  • INSURER: Trupanion US
  • POSTED: 04/20/2022
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Excellent customer service.

Excellent customer service. Got an answer to my question immediately. Glad I used the chat!
  • INSURER: Trupanion US
  • POSTED: 04/20/2022
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Quick claim for cryptococcus

Trupanion has been wonderful during my dogs illness. Our claims have been handled quickly and I was reimbursed faster than I thought I would be.
  • INSURER: Trupanion US
  • POSTED: 04/20/2022
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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