208,625+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pumpkin processes claims promptly!!
I am always thrilled with the speed at which Pumpkin processes each of my claims!!!
Insurer: Pumpkin
By: Diane
Very easy online process...
Very easy online process and good communication.
Insurer: Fetch
By: Mike
Trupanion has been the best pet…
Trupanion has been the best pet insurance ever. They respond quickly and efficiently. Working with their clients is number 1. Kudos to them. I have been with them over 11 years.
Insurer: Trupanion
By: Vera Conner
Very responsive and timely payments.
Very responsive and timely payments.
Insurer: MetLife
By: customer
I find that MetLife is quick in their…
I find that MetLife is quick in their review and compensation process. They also provide helpful information via email and the app to remind policy holders what is covered under their policy. I always feel taken care of and informed
Insurer: MetLife
By: Nicole Borowski
Exceptionally Customizable - Administratively Challenging
PetsBest is great for it's customizable plans to fit your budget. However, claims take a month or more to process, customer service wait times are 10-15 minutes plus, and a receipt for services does not seem to be adequate if you've met your deductible and are owed money. My most recent claim, submitted in November 2025 for dental procedures, was rejected because the vet did not send medical records. I was told to get medical records dating back to October 2024 from ALL vets my pet had seen, open a new claim, and submit the records. I did all of this and just received a message last week that I needed to resubmit the records. I guess if you're not due money back, PetsBest is great, but if you've met your deductible and are owed money, be prepared for administrative hassle that can drag on for literally months.
Insurer: Pets Best
By: LAKiefer
Straight forward
Straight forward, no hold ups! Good support when my dogs finally passed on, no extra pressure, just help!
Insurer: Spot
By: Cy Brown
the staff's understanding
the staff's understanding. patience and helpfulness
Insurer: Fetch
By: Christine Wilkins