208,625+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims Dept does everything to delay…
Claims Dept does everything to delay snd possibly to deny (Appears). I almost have to call several times in claims to get issues resolved Oversll the staff are courteous and good listeners but there in my view a claims problem. Costly and not getting what we signed up for . 🙏it gets better Please
Insurer: Embrace
By: Robert Stipano
Trupanion steps up when needed most
Trupanion steps up when needed most, providing the most reliable safety net I could hope for in a pet emergency. Simply put, I would be financially buried without Trupanion. Thank you for helping me save my best friend and sleep well. After 4 major claims in 6 years, I would go to war for Trupanion.
Insurer: Trupanion
By: Neil
Multiple "delays"? Why
I appreciate the communication; however, the delay in processing seems to be an issue. I received 3 of these emails, one is understandable, but I do question the quality and business practices when there are multiple delays. As a side note, I am an executive consultant specializing in efficiencies within operations. Please let me know if I can be of any assistance. Thank you for your time and consideration! Sara
Insurer: Pets Best
By: Sara Carter
Sign up was easy
Sign up was easy. I am hoping the claims process is just as easy.
Insurer: Nationwide
By: Britt
Timely review and payment.
Timely review and payment.
Insurer: MetLife
By: customer
Great customer service
Great customer service! They addressed all of my questions promptly and completed the claim within 2 days.
Insurer: Embrace
By: Nicholas Nibler
I simply can not say enough about our…
I simply can not say enough about our experience with Trupanion. Unfortunately our pet, Brewer, had a ridiculous amount of health problems: between the severe allergies affecting everything from his eyes, ears, and skin to the two TPLO surgeries on his back legs, we NEVER had an issue receiving reimbursement. The customer service and compassion from everyone I spoke with at the company was unmatched. Although our sweet Brewer did not get to have a very long life (he was only 6), Trupanion helped us give him the best life possible. We always said Brewer was the best thing we ever got and his insurance was the 2nd best thing. Thank you Trupanion - we are truly grateful to have had you in our corner.
Insurer: Trupanion
By: Tammy H
Excellent!
Everything has been great from Submitting claims to speaking with customer service. It is very quick with processing claims!
Insurer: MetLife
By: Dima
Never got email with account…
Never got email with account information after i signed up
Insurer: Nationwide
By: Julesr
Mobile App Needs a complete overhaul
The app is laggy and barely works. Always redirects to the online version.