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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 01, 2024

Fantastic provider of pet insurance

Fantastic provider of pet insurance - both of my rescues are on Pumpkin insurance and we wouldn't have it any other way! Pumpkin is super easy to login, quick to look up, easy to file claims, and most most most importantly, the reimbursement experience is so humane and painless. My dog with acute kidney failure is alive and thriving now thanks to the fact that my husband and I feel like we have Pumpkin as our financial support to give her the best care she deserves.

Insurer: Pumpkin

By: customer

November 01, 2024

This is my first experience with…embrace

This is my first experience with embrace, the customer service is very kind andhelpful but I think the system is a bit backwards because I have to get my pets examined which is understandable before they cover it but the reason why we have insurance is because vet bills can be expensive, the money I can take my pets to the vet I have to pay monthly out of pocket, which kind of unfortunate because us parents that have multiple pets that could be expensive, yet were not getting reimbursed for that. I am waiting for a response from either the vet or embrace about my dog Brownie, for reimbursement which is almost $300.00 -ish. I would still stay with embrace but just expressing my opinion on this. The vets office is not very prompt either, I feel they aren't compassionate I feel like they should be as veterinarians, I feel overwhelmed because my dogs are older,, seems like the rules are against of something I can't help and I need them most financially. *sighs* I just want to take care of my babies.

Insurer: Embrace

By: Christine Tantioco Lange

November 01, 2024

Very pleased with Embrace pet insurance

I took out Embrace pet insurance when we brought our baby dog home. I have since filed several claims and have always been very satisfied with their prompt response. My latest claim is related to my dog having a bout of GI distress for about a week that required her being seen by her vet. Filing my claim was very easy.

Insurer: Embrace

By: Glenn Macklem

November 01, 2024

MetLife is the Best

MetLife has been an absolute life saver for us. I highly recommend them for your pet insurance needs. Customer service is awesome. Easy to submit claims and everything is thoroughly explained

Insurer: MetLife

By: Ursula

Useful
Latest 1 comments
Posted: | By: Randy Kinsey

We have had MetLife Pet Insurance for 1.5 years and they have NEVER let us down!!! Great Insurance!!!

November 01, 2024

Great customer service and great…

Great customer service and great policies

Insurer: Embrace

By: Noelle

November 01, 2024

Pet Best Raised My Rates $40 per MONTH

I have been recommending Pet Best to many people these past years , including my daughter whom is a veterinarian. Sadly I can NO longer do this unless pet best has a change of thought. Who raises rates $40 a month . Understandable if it was a $5 to $10 increase . There are pet insurances out there that guarantee they will NOT increase rates . I don’t have an issue with cola type increase, when you have senior citizen or people in general just starting their careers, most can’t afford this type of increase. Additionally, I have ALWAYS paid promptly , so has pet best when I have had a claim . My well cared Rosie, her claim recently took 28 days to process maybe $40 dollar payment . Rosie is 6, a golden doodle , whom visits the vet annually and gets her heart worm, flea guard, any and all shots recommended. She had genetic testing on both her parents. I can’t help but wonder how the executives sleep knowing they could do this to loyal clients . Rosie’s longevity will most likely be 12 years . My daughter tells me the critical time to have insurance is when the pets are puppies … ages 1-5 . Rosie is a trained service dog . I have peace knowing if an emergency situation were to happen she has insurance, as I do . My own health care (Human Care) has never raised my rates at $40 or more a month . If Pet Best can not guarantee they can process their claims within 14 to 21 days , they will loose business. I can only image the loss they will be feeling when folks drop their policy . I will In the future consider another buying another puppy, yet Pet Best will not be my choice if they do not retract their high annual increase. I am a senior citizen . 67.. i feed my dog prescribed dog food so she maintains healthy stomach flora , she takes supplements to help her age gingerly. I am praying your company has a change of heart and make their insurance affordable.

Insurer: Pets Best

By: Julie Duff

November 01, 2024

USAA pet insurance

Tiffany did a fantastic job explaining the plan and benefits she has good sales presentation and customer oriented.

Insurer: Embrace

By: louis Normand

November 01, 2024

Easy to work with and very happy with…

Easy to work with and very happy with our policy.

Insurer: Embrace

By: Nicholas L

November 01, 2024

MY PUPPY DIED 2 MOTHS AGO

MY PUPPY DIED 2 MONTHS AGO. THE BILLS ALMOST $2,000 ARE STILL OPEN. I SUBMIT THEN THEY WANT MORE INFO. WELL CALL THE DANG VET FOR THE INFORMATION. YOU'RE AN INSURANCE CO. YOU SHOULD BE WORKING FOR ME. ANOTHER CLAIM THE DOC GAVE ALL THE DETAILS - DENIED ANOTHER $2,000

Insurer: Embrace

By: Richard Schiavone

November 01, 2024

Easy submission of claims

Easy submission of claims

Insurer: Embrace

By: CheRee

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