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Pet parents across the U.S. and Canada have left over 208,625 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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13% reduction in coverage without clear/transparent notice
Unfortunately, after having 4 policies with Fetch for several years, we would not recommend this insurer. They hide very significant, material changes to coverage in a lengthy legal documents instead of providing clear information to clients at renewals. As we confirmed with now 3 other clients, it is very likely they that many Fetch clients are unaware that the company effectively lowered their reimbursements by 13% by suddenly stopping to cover the Ontario HST. We only found out the hard way after submitting a claim. If you are an Ontario based client- I hope you’re aware
Insurer: Fetch Canada
By: Lenka
Very professional customer service
Very professional customer service rep.
Insurer: Nationwide
By: Brian
Nationwide covers bunnies!!!
So blessed that Nationwide covers rabbits! I got connected with Elaine and she was one of the nicest people I have ever talked with on the phone. I could seriously tell that she cared about making sure I was informed in making my decision for my bunny. The monthly payments are affordable and it’s nice to know I now have a safety net to rely on if something were to happen to my sweet girl. Thank you Nationwide and thank you to Elaine!!
Insurer: Nationwide
By: Brendyn
MetLife has the pet plan well…
MetLife has the pet plan well organized. Submissions are easy. Follow the instructions and MetLife pays.
Insurer: MetLife
By: customer
Fantastic turnaround time and…
Fantastic turnaround time and reimbursement! Thanks
Insurer: Healthy Paws
By: Ed Bernsten
I was super appreciative how…
I was super appreciative how informative my rep was. Very kind and knowledgeable about what kind of support there is as my puppy grows up.
Insurer: Nationwide
By: Denise S
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ Josh provided excellent service—clear, helpful, and professional. He made the policy review easy and informative. Thank you, Josh!
Insurer: Fetch Canada
By: Ucm Ntu
I recently had to cancel my dog's…
I recently had to cancel my dog's insurance policy, and I was incredibly impressed with the service. The representative was professional, kind, and gave me several helpful options without being pushy. I am very satisfied with how I was treated and highly recommend them for their excellent customer care. Thank you Lance !
Insurer: Fetch
By: Mel
The agent was especially kind
The agent was especially kind. The coverage is a little pricey and only covers 80% of the expens but I do have 6 rabbits so there's that.
Insurer: Nationwide
By: Aaron Burks