224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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4 stars mostly
Their customer service is excellent. The turnaround time for their processing of claims is also very good. The only negative thing I can say is that when your pet gets older the premiums rise quite a bit.
Insurer: Embrace
By: Margaret Willis
Easy to use app
Easy to use app. Quick reimbursements and really kind staff.
Insurer: Spot
By: Alexandra Booth
The never give me any issues.
The never give me any issues. My claims so far have been paid. They are very fair
Insurer: Fetch
By: Sheri
Everyone I’ve interacted with so far…
Everyone I’ve interacted with so far has been amiable, sympathetic, and professional. It goes a long way in building trust and confidence.
Insurer: Embrace
By: Markeith Voltz
The insurance that takes care of your fur-babies
I have found that whenever I had to file a claim, ya'll keep me updated with what is going on with it!!
Insurer: Fetch
By: Juanita LeBlanc
Communication and reimbursement was…
Communication and reimbursement was great! Fantastic pet insurance
Insurer: Fetch
By: Dorene
An incredible resource for pet parents
Our Alice has has some incidents over the years and health problems, and we are so grateful for Healthy Paws to help us cover her medical expenses. They are real humans on the other end of the claims, work well with our vet clinic when needed, and always resolve and reimburse within an incredibly timely window. I've recommended Healthy Paws to every pet parent I know for the last 7 years.
Pets Best Has Been Amazing
I’ve always had pets, but it wasn’t until getting my now 4 year old dog did I even think about getting pet insurance. I asked around, posted on social media, and read online reviews before deciding on Pets Best. Pets Best offers illness, accident, and wellness coverage, as well as reimbursement for heartworm prevention. The monthly rates are affordable and submitting a claim is easy! I simply scan my billing statement with my info, my pets’ info, and what I purchased to the Pets Best app. I receive reimbursement directly so everything is paperless, as well. Additionally, Pets Best customer service is awesome! I had a complex billing issue (due to a provider’s clerical error) and they couldn’t have been nicer or more helpful. Overall, Pets Best has been a great choice for my family.
Insurer: Pets Best
By: Elizabeth
Easy to submit online and quick respond…
Easy to submit online and quick respond for claim submittion
Insurer: Figo
By: Loan
claim experience
If I could give Figo pet insurance a 0, I would. The entire experience was maddening and I would not recommend them. On two different instances with my puppy, they denied emergency claims after making me call the veterinary hospital to get more notes from the vets that treated her. The vets also provided letters substantiating the visit was warranted and if not seen my puppy. may have died, but the claims were still denied. They knit pick through the vets notes and try to find something that they can use to deny your claim and they did this on both claims I filed. I have since switched to another pet insurance and have had no issues so obviously Figo does not want to help their customers, but only make money on premiums and then give you nothing in return. I strongly do not recommend this company.
Insurer: Figo
By: Mary