224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Owner
Pets Best has been my best friend during my fur Bebe medical crises , vets visit and pet emergency visit. Giving me peace of mind knowing they’ll help me
Horrible
I do not recommend Pets Best Insurance. We just canceled our policy and will be looking elsewhere. We were with them since 2021 for one of our dogs. Early on, we thought they were ok. Disappointed with some claims not being reimbursed but other claims we received some reimbursement. This past 12 - 18 months has been horrible working with them. We received no reimbursement on any of our claims with the exception of one in May 2024. But then, they requested in June or July that we provide them all vet records for our pet (that has been covered since 2021) which they would already have access to. Seemed like a stall tactic to avoid reimbursement. We paid $80 per month to cover this pet (we also had a 2nd pet covered), have paid out close to $3,000 in vet bills with no reimbursement. If I could give a rating of "0", I would have but this was not an option.
Insurer: Pets Best
By: Shelley
We have never purchased pet insurance…
We have never purchased pet insurance and were hesitant, hoping that if we needed it, there would not be exceptions to coverage. We did have a need to use the insurance and the process was incredibly easy. We received a reimbursement check within one week of submitting reciepts. Coverage was just as outlined when purchased. Very impressed and grateful
Insurer: Spot
By: Amy Hughes
i’m super bummed
i’m super bummed. What a scam. Call sales. They answer in 12 seconds. Calll customer support- an hour wait. Don’t do it.
Insurer: Embrace
By: Myshel Buckingham
On top of it
Recently Marley had urinary symptoms necessitating emergency care and ultimately leading to discovery of a bladder stone and to surgery. At the same time Sidney was getting her initial vaccinations. Pets Best was quick to respond to all claims and to reimburse. Planned and emergency services are expensive and having insurance to offset those costs was wonderful. I am so glad to have insurance through such a responsive and caring team.
Fetch pet insurance is one of the best…
Fetch pet insurance is one of the best companies I have ever dealt with. I have been using them since 2010. I always have positive experiences. The customer service is wonderful and my claims get paid out so expeditiously.
Insurer: Fetch
By: Shari
Easy claim process
So easy to file...I just uploaded my vet bill and sent it to Pets Best. They notified me by email right away that a claim had been received. Processing was done in a few days and I am completely satisfied with their determination. Very pleased with Pets Best!
I am pleased that Embrace covers what they state is covered
I am pleased that Embrace covers what the policy states is covered. The turn around time on claims is swift and everything is explained well. I am very pleased with Embrace pet insurance for my two puppies.
Insurer: Embrace
By: JULIA JONES
SCAM! They changed waiting period.
Embraced arbitrarily changed the waiting period from 14 days to 30 days to avoid paying claims. What a SCAM! Reply to Embrace: My pet had a checkup with good health 55 days prior to the visit that Embraced denied. There is no pre-existing condition. DO NOT DO BUSINESS WITH EMBRACE!!!!
Insurer: Embrace
By: Mark P