224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great insurance company to work
Great insurance company to work . Very easy to put in the claim and get reimbursed in a timely fashion . Thank you!
Insurer: Spot
By: Customer
Run, terrible.
Run! They bound a policy though a third party without asking for the account owner name, charged my card, and bound it to the wrong person. Fetch then refused to cancel my policy or refund my card without “consent of the person on the policy” even though it was their system that made a mistake when binding it. Ridiculous. I talked to an agent and even after explaining what happened there was no resolution they kept repeating the same thing over and over, I asked to talk to someone else and explained the bug in their system, and she still kept repeating the same thing. I asked for a refund or cancellation and got the same thing. The only way I can get a refund is by a chargeback, and I am unable to get the policy changed.
Insurer: Fetch
By: Corie Johnson
Highly recommend this pet insurance!
This is the best company for pet insurance. Filing a claim online is easy and it is reviewed promptly with any reimbursement money going directly into my bank account quickly. Their service center is the best as you can always talk to a live person and get clear answers to your questions.
Insurer: ASPCA
By: Bunce
Amanda Mello was pleasant to speak…
Amanda Mello was pleasant to speak with, knowledgeable about the plans and helped us adjust our policy to what works best for our family
Insurer: Fetch Canada
By: Ashley
No hassles
My experience was great. I submitted my claim and everything went smooth & fast. I appreciate that. The claim was paid the following week- no hassles! I am very happy with Fetch insurance!
Insurer: Fetch
By: Cheryl L.
ease of filing a claim
ease of filing a claim, excellent customer service
Insurer: Embrace
By: Cindy Matthews
ASPCA is the WORST pet insurance out…
ASPCA is the WORST pet insurance out there! They’ve gone downhill severely in the last 2 years! They rejected a claim stating that the condition started prior to me having the cat who was rescued off the streets… So how are they stating it’s a preexisting condition, when the cat had never been seen by a vet before I rescued it. The vet put a wrong date in the record and send a letter to clear it up, taking accountability for their mistake, BUT ASPCA still rejected claims stating preexisting condition… it’s a scam “insurer” RUN DON’T WALK AWAY!!! I encourage any user who has been denied a claim improperly by this sham of an insurance company to please file a complaint with the National Association of Insurance Commissioners (NAIC) against them! If you search NAIC file a complaint, you will find the form, as this site does not let me include a link
Insurer: ASPCA
By: Wendy Weintraub
Quick response to claim submission
Quick response to claim submission. Quick repayment.
Insurer: Fetch
By: Jackie Dorsey
Fetch makes it very easy to submit a…
Fetch makes it very easy to submit a claim. Everything is self-explanatory and they give you lots of updates.
Insurer: Fetch
By: Janet
Fantastic Pet Insurance
I have had Spot insurance since I got my french bulldog 2 years ago. This past year he has been sick and racked up over $5000 in vet bills. Working with Spot has been really smooth. I send invoice and if they need more info either myself or the vet provides the info. Payment is processed quickly. Great experience so far. Customer service when I have called in is top notch.
Insurer: Spot
By: Jess