219,359+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,359 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,359 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,857 reviews

4.9
Healthy Paws

11,179 reviews

4.9
Fetch

5,567 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,005 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified August 31, 2024

Embrace Pet Insurance is the Best!

Embrace has always handled my kitties vet bills quickly and the communication is excellent. I would definitely refer pet owners to enroll their fur babies with Embrace. The plans offered are very reasonable and provide great coverage. Keep up the good work!

Insurer: Embrace

By: Paul

August 31, 2024

Shining example of corporate greed

Fetch insurance will interpret their policy to refuse your claims. While I'm sure this does not happen 100% of the time, you do not want to have to fight for coverage when your pet is suffering and need them the most.

Insurer: Fetch Canada

By: Cch

Verified August 31, 2024

No Surprises

Took far less time than Embrace said it may take and they paid my claim. Great to not have to go through a wringer. Submit the vet receipt answer a couple questions and bam money back in my account.

Insurer: Embrace

By: Charles Marshall

August 31, 2024

At first they covered a wellness visit…

At first they covered a wellness visit and some basic shot, then when I went to get him neutered which it said was part of the platinum puppy plan they denied it saying it is not covered and can’t be verified when I submitted the bill. Funny thing is now I can’t view the benefit section anymore like they purposely deleted it or something. Cancel spot!

Insurer: Spot

By: Consumer

Verified August 31, 2024

great customer service

great customer service , Steven went over all of my options and explained what all I was getting.

Insurer: Spot

By: Michelle Comer

August 31, 2024

I should’ve known what they do isn’t…

I should’ve known what they do isn’t help us cover our animals. Their purpose is to find all the ways in which they can deny our claims. Anything will be pre existing to them, and if it wasn’t pre-existing before you got the insurance, when the animal gets injured, they’ll only cover it ONCE and then it becomes pre-existing. Also, they raise their prices every year claiming it’s based on the area where we live. They tried to increase my monthly payment by over 40 dollars. Last thing, they do not cover in Puerto Rico even though it’s a US territory. I do not recommend.

Insurer: Embrace

By: Leslie

August 31, 2024

Fetch is no Pet Plan

This company was amazing when it was Petplan. When it switched to Fetch it is horrible. If you call them you get automated messages which send you texts then hang up on you causing you to call back multiple times. You can also talk to a chat bot but have to hunt for a live person. I filed a claim and uploaded all documents. including all invoices in one document. They waited 30 days then told me I was missing an invoice that was page two of the document the entire time. Then refused to discuss it with me, and sarcastically said they hope my pet has a good day when they knew my pet just died. Its is like they are purposely trying to not pay the claim in bad faith. Despite the reply below they reached out again to say they did not have proof of payment despite the fact that the credit card paid receipt was on page 1 of the same document which has been uploaded twice. They play games to delay and avoid paying claims. Update: They finally paid the claim but $45 less than the claim due to a math error on their part, and have now gone completely radio silent refusing to respond to my emails.

Insurer: Fetch

By: James Montano

August 31, 2024

Great first time

Great first time. Waiting for their quick and complete help

Insurer: Embrace

By: BARBARA LOWELL

Verified August 31, 2024

Great coverage for a reasonable price

I’ve had coverage for about a year for my two dogs. I previously had Nationwide Pet insurance, which was wonderful and had a great wellness policy, but when they doubled the premium I switched to Embrace. I just had two claims and was quite impressed with the simple claim process, extremely quick reimbursement (claim response within a day or two), and coverage. I was worried they wouldn’t cover illnesses like Nationwide did, but in both my cases they covered what I expected! I don’t have experience with high value claims, but I’d highly recommend them based on my ~$1k in claims!

Insurer: Embrace

By: Brittany Simen

August 31, 2024

Quick friendly knowledgeable people…

Quick friendly knowledgeable people especially Saiem

Insurer: Sonnet

By: Stephen

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