219,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My annual visit was not 365 days past…
My annual visit was not 365 days past the prior yr visit but like 360 and it was not covered. This is unacceptable and I plan on canceling.
Insurer: Pets Best
By: Cathy Mayfield Posey
Large Premium Increases, crummy customer service, poor website
I have had ongoing problems with this company since July 29, 2024. It took a full month to resolve. Premiums have increased by $50/month for our two pets this year alone, yet, this policy barely covers anything. Further, there appears to be an extreme lack of staffing in the call center, as wait times can be (per their own recording) up to an hour. I have left messages but received no return calls. I persisted and was finally able to get through after a ridiculously long hold only to be told that our premiums were increasing due to increased costs in our area. This has not been our experience at all. Another major problem is the website. I was unable to log on for weeks before someone finally got it straightened out. I have serious concerns about the viability of this company.
Insurer: Embrace
By: Pam
Embrace has been really good to both me…
Embrace has been really good to both me and my dog, Casper. She had an accident where she fell off my bed and fractured her left hind leg because she didn’t have pre existing conditions it was covered under the accident and illness limit of the policy. Embrace is good but as with any insurance understand your coverage.
Insurer: Embrace
By: Khiry Palmer
After working in an emergency clinic…
After working in an emergency clinic for a few years, I swore I would never make a decision regarding my pet's lives based on money. Embrace is affordable and their website is easy to navigate and submit claims. I do not regret a single penny I have spent with Embrace since 2021.
Insurer: Embrace
By: melissa logrippo
We just enrolled our 2 Labs with Embrace Pet Insurance
We just enrolled our 2 Labs with Embrace Pet Insurance. We spoke with Elijah from Ohio who took our call on a Sunday! He was knowledgeable, explaining all aspects of and options available to us through Embrace Pet Insurance. He addressed all our concerns and because of our interaction with Elijah, we enrolled our 2 dogs at the end of our conversation! Elijah made us feel secure in selecting Embrace Pet Insurance for our fur babies!
Insurer: Embrace
By: Kathleen
great customer service
I had a great customer service experience with a LIVE HUMAN BEING. She was very helpful and helped me beyond the limited purpose of my call
Insurer: Embrace
By: Lawrence Studnicky
Easy to use
Easy to use. Platform / process for submitting claims is clean & efficient. Claims typically processed quickly and Explanation of Benefits is always clear. When we've had questions the support team has always been responsive and helpful.
Insurer: Embrace
By: Paul N
processing claims as agreed
processing claims as agreed, with the exception, of when more info is requested of a claim that was submitted 2 weeks ago, it seems to extend it another two weeks.
Insurer: Fetch
By: customer
Very easy to submit a claim.
Very easy to submit a claim.
Insurer: Embrace
By: Mary
Every time I call and need help with…
Every time I call and need help with something or changing something everyone it is so kind understanding professional and very willing to help. Best pet insurance I've ever had
Insurer: Embrace
By: Cara Larnkjaer gillespie