219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It's pretty bad
It's pretty bad. I have not heard back at all and was originally told it takes 24 to 48 hours to get the money into your account. I've called in a few times but have been told My claims have gone to another department.
Insurer: Embrace
By: GLENDA TYSZKO
RIP OFF
RIP OFF Lets do some math I have 4 pets with a policy with Fetch with a wellness plan monthly for 1 pet 50.12 x 12 = 601.44 annually Vet Bill 153.93 covered amount 113.18 received 80.00 2nd pet 42.55 x 12 510.60 bill 187.85 covered 147.10 only received 80.00 Also took them 24 days after expedited to do these so i am paying insurance and a vet bill that's barely for the amount i will pay in a year, think about that math and this is x's 4 2029.20 they make annually off me with a 326 return. WOW cancelling my policies and my vet was so disgusted she came up with a payment plan so that i can get rid of these people now lets see how hard they will make it to cancel i am placing reviews everywhere i can and on BBB so other people do not make a mistake going with this company
Insurer: Fetch
By: Beth Hall
Great communication always
Great communication.
Insurer: Embrace
By: Marilyn Shine
no difficulty entering medical claim…
no difficulty entering medical claim for our dog
Insurer: Embrace
By: MARIALUZ
Easy to get
Easy to get! Reasonable cost and simple claim submission. I love it.
Insurer: Embrace
By: Leslie Nitti
Do not recommend...
First time buying pet insurance and thought I was going with a reputable company. My very first claim for my dog's torn acl was denied. I called customer service and was told it was because there was a reference in my pet's records of occasional stiffness in that same leg, even though at which time the vet said her leg was fine and recommended a joint supplement due to common hip problems with labs...a totally different issue. I will be filing an appeal since my vet agrees the denial is ridiculous, but I assume it will be denied, and then I will be cancelling my insurance with this company. Lesson learned. Go elsewhere or skip the insurance altogether.
Insurer: ASPCA
By: Paula Caires
Extremely disappointed
Extremely disappointed! I’m over $600 in vet bills and you are telling me everything is a precondition! I don’t think you even looked at the Dr’s reports. Obstruction in the lower intestine is not and was not a precondition from October 2022.
Insurer: Embrace
By: Jeanine
They did respond me back quickly and…
They did respond me back quickly and explained how to use the billing.
Insurer: Figo
By: shane
Easy Peasy
Great website and easy to file a claim from my computer! Good email reminders of renewal date.
Insurer: Embrace
By: Maggie's Mom
Easy portal
Easy portal, prompt review and decision regarding coverage. Easy.
Insurer: Fetch
By: Loren and Robert