219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Peanut's Care
I can not say enough of Metlife. They have always been there for my pet (unfortunately my baby passed away). I'm so sad.😔 Their staff members were always helpful. Reimbursement claims were taken care of in a timely manner. If I didn't have Metlife, I don't think I would have been able to obtain the care my baby needed. When, or if, we get another pet, I will definitely be reaching out to MetLife. Note, they even provided me with a Pet Grief group. Thank you, Metlife!
Insurer: MetLife
By: Gladys
Grateful for PHI Direct Pet Insurance
Customer Service awesome - Payment for coverage for TPLO was received within days of surgery. Process was painless and stress free. Communication via text and email was issued every step of the way. Would highly recommend this Pet Insurance. Rates are affordable. Five stars from this happy customer.
Insurer: PHI Direct
By: Andrea
Stress Free Pet Insurance!
I have been with embrace for quite awhile now. They are quick with claims, responsive when I’ve needed help, and also it’s very easy to submit claims.. Makes having a pet with a chronic condition much easier to manage..
Insurer: Embrace
By: Krissie Finchum
A complete rip off and waste of time
A complete rip off and waste of time. Paid over $600 to have insurance. Spent over $1300 on 2 visits and didn't even get $200 back. No customer service etiquette. Wish I could give 0 stars
Insurer: Pets Best
By: Kate Sailes
Do NOT purchase this insurance
Do NOT purchase this insurance. It’s taken us months of them trying their best to find a way to deny our claim. When you make a claim it goes into “review” and they say it’s about 2 weeks. HA! Surgery in March. A cheque has been issued 2 weeks ago (so they say) and it could take another week or two. I asked where it coming from? A third party located in New York. Warning bells are going off in my head. I thought maybe it was coming from the dark jungles of Africa. Yes - you will regret buying this insurance.
Insurer: Fetch Canada
By: Diane B
Our family is beyond grateful
Our family is beyond grateful for the coverage that we have for our sweet kitten through Healthy Paws. The financial assistance, easy processing, and fast reimbursements that Healthy Paws provided throughout an extremely difficult time to ensure our sweet boy was able to get the care he needed is something we are forever thankful for. I cannot recommend this coverage for your furry family enough!
Insurer: Healthy Paws
By: Dani Nordan
I am not tech savvy and this experience…
I am not tech savvy and this experience getting car insurance online was relatively painless. I feel I received a fair quote and looking forward to using the safe driving app (if it’s not too complicated) Thankyou
Insurer: Sonnet
By: Sue Giacchini
very confusing system for entering in…
very confusing system for entering in what I took our cat to the vet for. Put it under annual wellness exam because that's what it was and they rejected it because it was under the wrong category. Makes absolutely no sense.
Insurer: Embrace
By: Juliet Hollifield
Amanda M
Amanda M. was not only extremely helpful and knowledgeable but she was also friendly which made my experience that much better. Thank you!
Insurer: Fetch
By: Brandon Weaver
staff very helpful in reviewing over a…
staff very helpful in reviewing over a yers worth of invoices. communication is excellent to gather appropriate info
Insurer: Embrace
By: judith haywood