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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great insurance!! Spot has given us support during very…
Spot has given us support during very difficult times, they process claims quickly and customer service has been amazing when we needed them. Thank you Spot team!
Insurer: Spot
By: Marie Roquebert
I received al
I received all the information I needed. Got the policy for my new pet. Good customer service
Insurer: Nationwide
By: Cheryl Oravetz
Easy Process
I was new to the process and I asked for the forms to fax to Spot. Whenever I had a question, the answer was just a phone call away. I never had to wait when I called and everyone I talked to was eager to help. The money was deposited in my bank account the next week after the paperwork was faxed.
Insurer: Spot
By: Joanne Mazzarese
Processing was very fast
Processing was very fast! Thank you!
Insurer: Spot
By: Mary Porter
Quick and easy process
A straightforward way to submit a claim and fast processing. It was the best experience with an insurance company ever!
Insurer: Fetch
By: ANDRE
Amazing service
Amazing service, made it easy, and follows through. The submission process was seamless, and reimbursement was super quick. A++++++++++
Insurer: Fetch
By: Cory Kennedy BlazinRebel
My experience has been acceptable until recently making them great
My experience has been acceptable with Spot until recently last month I lost my best friend of 8 years. Spot answered all my questions and concerns regarding his coverage and overall policy information. The representatives were very responsive and respectful. They didn't transfer me to 4 different people or place me on several holds during our conversation nor was I rushed off the phone like other companies. Even after the called ended I received a voicemail from a representative who informed me that she'd heard of my recent loss and the remorse in her voice was so genuine that it brought me to tears. Spot has made my experience with insurance vastly different.
Insurer: Spot
By: Summer
So far Embrace staff have been awesome
So far Embrace staff have been awesome. My two 1 year old cats have just been covered. So far I am impressed by their knowledge, helpfulness, and professionalism. I have not used any benefits yet.
Insurer: Embrace
By: SHARON Hotz
Absolutely the worst company on the…
Absolutely the worst company on the planet. I paid for the insurance wellness and accident and unfortunately my dog got hurt and tore his ACL which is a tendon and it completely tore in half and it requires orthopedic surgery. They denied the claim stating that ACL injury is an illness, not an accident if anyone believes that I have some swamp land to sell you. Absolutely the worst company in the world and if you buy their insurance, you’re just paying the executive salaries because they do not disperse money for their clients. I filed a complaint withconsumer affairs and hopefully somebody will do something because they are a complete fraud. Do not waste your money.
Insurer: Embrace
By: Consumer