154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


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Verified November 01, 2025

it was easy to sign up.

it was easy to sign up.

Insurer: MetLife

By: michael sapikowski

Verified November 01, 2025

excellent and prompt service

Easy claims process, excellent customer service and quick payments. Claim was processed and paid in 2 days.

Insurer: MetLife

By: EAH

Verified November 01, 2025

good

good experience

Insurer: MetLife

By: Lalitkumar Sharma

Verified November 01, 2025

Great customer service,quick return.

Great customer service,quick return.

Insurer: MetLife

By: Bob Cembor

Verified November 01, 2025

Quick turn around

Quick turn around

Insurer: MetLife

By: customer

Verified November 01, 2025

App needs improvement

The platform displays claim dates and information incorrectly. Confusing how it displays details.

Insurer: MetLife

By: customer

Verified November 01, 2025

No response or pay, to the vet on Tuesday October 28th…

Went to the vet on Tuesday October 28th and submitted the paperwork later that day, I called Wednesday to see what is going on. I was told I would have my money in 15 minutes. I do understand that sometime it may take a little longer the first time but I have heard anything but these survey. I should get paid just as quick and as many time as I received surveys. I have not heard anything, if I need to summit more information or anything. I am very disappointed with this process. Maryann

Insurer: Pumpkin

By: MaryAnn Tittle

Verified November 01, 2025

Very happy with service and responsiveness. Quick turnaround on the reimbursement also

Very happy with service and responsive

Insurer: MetLife

By: Cindy

Verified November 01, 2025

I have great coverage with my policy…

I have great coverage with my policy and the claims are made in a reasonable time. I wish I had the insurance way back when we had threes dogs at once and they all ended up with serious medical issues. I hope this review helps you if there is something else I can do I would. Sincerely, George I.

Insurer: MetLife

By: customer

Verified November 01, 2025

We love MetLife’s ease of use!

We love MetLife! It is nice that our expensive prescription dog food and steroid prescription are covered because our pup gets what she needs every month to be healthy without breaking our budget. It is so easy to submit claims and the money goes directly into our checking account. Thanks for all your hard work!

Insurer: MetLife

By: Shelly L

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