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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Verified

Happy Customer

seamless ways to submit claims
  • INSURER: Trupanion
  • POSTED: 02/07/2023
  • BY: Leslie
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

The best, most comforting coverage!

I have been very happy with Trupanion up until now. A claim has gone to appeal

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5

out of 5

Verified

Transparent and Easy Sign Up Process

I have had very good experiences with trupanion in the past. My second last experience left me confused. The statement I received indicated my pet had he knee rotated. She had dental cleaning, biopsies and removalu of a cyst. My vet reported this to trupanion and it was reviewed. I received a report and it was and there was no mention of the knee rotation which she did not have. Only to indicate correctly what had been done. I would have appreciated an explanation of why this error was made it or acknowledgement that an error was made.

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5

out of 5

Verified

I said one sentence and the problem was fixed.

I spoke with a representative named Kenny. He answered all my questions and was very knowledgable…even my “last question” that was “my last” about 15 times. The user experience alone and knowing that the person I spoke with was a user and supporter of the product made me feel comfortable with the decision.
  • INSURER: Trupanion Canada
  • POSTED: 02/07/2023
  • BY: Peter
  • BREED: Cockapoo
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Overall one of the best

The claim was done as a gap payment – makes life really easy.
  • INSURER: Trupanion
  • POSTED: 02/07/2023
  • BY: Cathy
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

SO GLAD I STARTED TRUPANION W/ MY PUP!

Easy, fast, comprehensive.
  • INSURER: Trupanion
  • POSTED: 02/07/2023
  • BY: Kim
  • BREED:
  • AGE OF PET: 0 - 3

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1

out of 5

Verified

Long time customer very unsatisfied

My confidence in Trupanion has decreased GREATLY over the past year as there have been CONTINUOUS issues with claims (on trupanions end), so much hassle to correct the mistakes made during processing, VERY long extensive wait periods for claims to be processed in a timely manor - this has NEVER been an issue as often as it has been over the past 6-7 months. As someone who is employed within the animal care/veterinary industry who has ALWAYS recommended Trupanion to many friends, colleages, and clients - I will be unlikely to continue these recommendations as I strongly feel the care, service and respect for their clients has decreased IMMENSELY.

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5

out of 5

Verified

Luckily I haven’t used the insurance yet but my question regarding the referral program was dealt with swiftly

My good friend glenna reeves deals with trupanion and love it
  • INSURER: Trupanion Canada
  • POSTED: 02/07/2023
  • BY: Tammy
  • BREED: Pomeranian
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Excellent Chat Service

excellent customer service on chat with Jenn
  • INSURER: Trupanion
  • POSTED: 02/07/2023
  • BY: Audrey
  • BREED: Chihuahua (Short Coat)
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Owner/handler of a new puppy

The website doesn’t have a way for the owner to say that a brand new puppy will be spayed or neutered when old enough. It also doesn’t have a way to say the puppy will be a therapy dog when old enough to be certified, which is not until they are at least 12 months old.
  • INSURER: Trupanion
  • POSTED: 02/07/2023
  • BY: Linda
  • BREED: Golden Retriever
  • AGE OF PET: 0 - 3

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