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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Handle claims quickly and efficiently.
Handle claims quickly and efficiently.
Insurer: Spot
By: Carol D
Met Life insurance has exceeded our…
Met Life insurance has exceeded our expectations and helped keep our dog healthy and happy. The response time when sending in a claim is fast and efficient. I strongly recommend Met Life for all pet owners!
Insurer: MetLife
By: customer
Always helpful and quick to get our…
Always helpful and quick to get our needs taken care of
Insurer: MetLife
By: Mark
I just got Spot insurance this year
I just got Spot insurance this year. I have already had to submit claims for my 2 year old dog☹️ The claims process has been very easy and payment received back has been quick. I do pay a higher amount monthly, but it has been absolutely worth it.
Insurer: Spot
By: Tara H.
Always a good experience
Representatives have always been excellent and extremely polite and respectful- have never had a bad experience dealing with Met Life Pet
Insurer: MetLife
By: customer
After initial hiccup is good to very good
Nah don’t do dat
Insurer: Spot
By: James Earle
Customer service was very unhelpful
Customer service was very unhelpful
Insurer: Spot
By: Abbey Gleichenhaus
Excellent, Fast and Nice!
Excellent, fast and nice! Answered questions, returned call with information, prompt payment.
Insurer: Spot
By: customer