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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Sonnet's Website & Contact Options
Sonnet's website is extremely difficult to work with. I live in Alberta on an acreage and I am trying to get an insurance quote for my Home, Workshop, Autos and Motorcycles. I was drawn to Sonnet because of the numerous positive reviews on Trust Pilot. I tried to send them an email with all the details with no luck. A customer oriented company makes it easy for potential customers to contact!
Insurer: Sonnet
By: Corgi Cliff Diving Team
Never had pet insurance, but thanks to Spot, I do!
Never had pet insurance. Because of Spot, I now believe in it!! Saved us several thousand dollars in our first year of having it! Thanks Spot!
Insurer: Spot
By: Eric Perry
I finally got some money on my dog’s…
I finally got some money on my dog’s recent vet visit
Insurer: Fetch
By: Beth Ann
Quick response and solution to issue
Quick response and solution to issue. Helpful and friendly
Insurer: Embrace
By: MKL
If I could leave less than one star I…
If I could leave less than one star I would. I was told this was a great pet insurance company, but they consider normal things such as tartar (which every human and dog has) as 'existing conditions' and do what other insurance companies do - 'deny, delay, defend.' To be clear - the 'pre-existing' conditions were - according to our vet and the surgeon - what are 'normal' conditions, such as having GI upsets from time to time. So, not something like a pre-existing diagnosis for cancer or parvo or anything like that, which would be understandable. PLUS, they wanted to be a 'secondary' insurance carrier. Anyway, I canceled my insurance after a few months! I also told a friend I'd recommended this to, to do the same, but she'd already decided that on her own, because she had the same issues. Terrible!
Insurer: Embrace
By: Elle A.
Efficient refund …
It was easy to send in the required documents through the website. The refund with my insurance was quick and efficient. It was deposited quickly. I was very pleased!
Insurer: Fetch
By: Frances
Great customer service
Great customer service, fast claims processing.
Insurer: Embrace
By: Aleta
I was told on the phone a bunch of…
I was told on the phone a bunch of great things. Like when you put in a claim it takes a few days to be refunded if I got the wellness added to my pets insurance. But that is not true now that I put in a claim I’m told it can take almost a month. Why was I told a bunch of lies on the phone ? So you could get a new customer? I truly hope it does not take that long because if it does I won’t be staying with fetch. If I get it soon then I will change my review but I’m still not impressed with being told a different story just to hook a new customer
Insurer: Fetch Canada
By: Tammy Brown