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Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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HORRIFIC
HORRIFIC. I have been a customer since the petplan days (which was acquired by Fetch by Dodo and now is Fetch). My insurance has just DOUBLED. Went from $80 to $170 OVERNIGHT. NO explanation other than a new underwriter. THIS IS ABSOLUTELY outrageous, ZERO response from Fetch customer service, no explanation.
Insurer: Fetch
By: Emily Gross
Claims were processed promptly and I am…
Claims were processed promptly and I am happy with the result.
Insurer: Fetch
By: Robyn Beagle
Great job you are the best
Great job you are the best
Insurer: Fetch
By: Chris Incorvaia
Thank you so much for handling my…
Thank you so much for handling my claim. Our vet visit was for emergency purposes and I am so relieved that you worked with us financially.
Insurer: Fetch
By: Alison
Nationwide representatives are always willing to make your experience Purrrfect!
Nationwide representatives are always polite and willing to help to make the experience pleasurable.
Insurer: Nationwide
By: TraceyA
Fast and convenient
I use Embrace insurance for my three dogs, submitting a claim is easy and fast, and my claims are accepted quickly and my reimbursements are deposited directly into my bank account. Very convenient!
Insurer: Embrace
By: Jen
After several different pet insurance…
After several different pet insurance companies over the years, Spot is by far the best experience we’ve had. Ease of filing claims, prompt resolution and coverage are all great.
Insurer: Spot
By: J Lenart
Submitting a claim is easy
Submitting a claim is easy. Easy to see why Embrace rated so high.
Insurer: Embrace
By: Richard Webb
Quick response and ease of submitting…
Quick response and ease of submitting the claim.
Insurer: Spot
By: Teuta Kacaniku
We had a fire in our apartment…
We had a fire in our apartment building, in another unit, so not even within my control. I tried to call at about 6pm, to review options. Their claims line, rang, rang and rang. No help. My previous insurance companies claim line, was answered immediately by a person able to get you immediate assistance when you actually need it. Fast forward a couple years, no issues with my payments, no claims, not 1 ever. I wake up on a monday morning to a cancellation email, with no reason given, note that is a legal obligation if your policy is cancelled. Thanks sonnet. You're a great company.
Insurer: Sonnet
By: Jessica Hunt