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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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This company will find incredible excuses in order to avoid paying a claim
Worst customer service ever!!!
Insurer: Pets Best
By: Eli
Great pet insurance
Last year my cat, Joey, needed an ACL repair. Major surgery, rarely in cats! MetLife covered the surgery expenses at the best, most highly recommended surgeon in the area. They also covered all his recommended treatments, including laser and physical therapy, and follow-up. No questions asked, as long as the surgeon felt it was necessary. The customer service was excellent. Yes, it wasn’t the least expensive, but the coverage was excellent! Joey is fully recovered and back to playing!
Insurer: MetLife
By: Joanne
Easy and fast response
Easy to submit a claim, with review and approval very fast. Extremely satisfied. Great value with reasonable premiums, ensuring peace of mind if your fur baby needs medical attention.
Insurer: ManyPets
By: Laurie C
It is so easy to submit a claim and a…
It is so easy to submit a claim and a very quick response. Thank you Embrace!!
Insurer: Embrace
By: Linda Leach
A life saver for my cat
My cat has many health issues that are complex and chronic.. I have to manage them with both medication and alternative medicine, like holistic methods, i.e. chinese herbs and acupuncture. MetLife has been covering it all, and it is not hard to submit to them either, like with other companies. Super simple, and it is covered. For my cat, who has had serious issues her entire adult life, it has been a life saver to have the insurance and to be able to use all modalities of veterinary medicine. She is now 14 years old and still going strong. I switched my other cats from Embrace to MetLife too because of the ease of submission. And it was slightly cheaper.
Easy to submit claims
Easy to submit claims. Great follow up.
Insurer: Embrace
By: CB Bowers
dealing with the staff at embrace is…
dealing with the staff at embrace is always quite easy,
Insurer: Embrace
By: Gary Curtis
The process is simple and efficient
The process is simple and efficient. It takes only a few minutes and is very intuitive.
Insurer: Embrace
By: Shawn Kucharski
ALL GOOD!
It was good just the site was a little slow responding.
Insurer: Embrace
By: FELICIA
Very helpful was glad I found a…
Very helpful was glad I found a trustworthy insurance for my pet.
Insurer: Embrace
By: Joyce Gaswirth Ronis