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We read our policy very thoroughly once we received it, and felt sure we had good coverage for our dog, but didn't expect to need it within the first year. That's the nature of emergencies, isn't it? We submitted our claim and were so relieved when we had exactly the coverage we thought we had. No unpleasant surprises. Very prompt processing and reimbursement. Great communication too. Overall very satisfied with Healthy Paws and certainly would recommend.

I got Healthy Paws insurance for my 2 pups right when we adopted them and have had it for over 3 years. It is affordable and worth it especially when something unexpected happens. Mu dog tore both ACL’s and both times Healthy Paws covered it 90% with an affordable deductible. Highly recommend them.

We rescued our pup, Maggie, 20 months ago and we bought pet insurance with Healthy Paws after doing much research. The rates and insurance plan choices were good as were the reviews and ratings. We have been so happy with Healthy Paws Pet Insurance. They have stayed consistent with the insurance plan as stated and have reimbursed us quickly and always correctly. Maggie has unfortunately had a series of digestive issues and not only have they paid all the costs but we also received a sincere email checking to see how she was. We've have been pleased and impressed with every aspect of our relationship with Healthy Paws.

Ella is the fifth dog I have insured with 24 PetWatch (and PetCare), one of three that are still with me. Once again, I was so grateful to have pet insurance. 24 PetWatch processed this claim, like many others, quickly and fairly. Her condition is going to require some monitoring and medication, and that won't be a problem. And - direct deposit is wonderful!

This insurance has been worth every penny. Filing claims is effortless and takes less than five minutes. They respond and process claims quickly and have always provided great customer service. I’ve nothing but good things to say.

After many years of pet ownership and numerous costly veterinary expenses we decided last year upon adopting two rescue dogs to give pet insurance a try. One of the dogs came with a 30 day coverage period with Petsecure as part of the adoption agreement. I did call another company for a quote but in the end enrolled both dogs with Petsecure, both under the top of the line coverage, Secure 4 plan. What an absolute joke. Over the last year I have found out that this company’s favourite tactic is simply to deny everything you call about. Expenses incurred for behavioural issues. Denied. Expenses incurred for veterinary chiropractic services. Denied. Purchased medication (K9 Advantix II) from Petsmart. Denied. In the 13 months that we’ve had the policy we have paid Petsecure nearly $3800. I feel completely foolish for having fallen for such a fraudulent rip off. An expensive lesson for sure, but I will never think about buying pet insurance again. Obviously the wise and prudent thing to do is to take the monthly premium amount (ours is now over $310) and put it aside in a TFSA for use in veterinary emergencies. I strongly recommend to other pet owners considering getting pet insurance to think very carefully first and to remember these people do not have your best interests in mind or the best interest and welfare of your beloved pets. Their only interest is in making money for themselves.

I've had other pet insurance companies and Pet First has been the best, most cooperative and supportive one I've ever had. I recommend it to everyone. I have a sick rescue and they have helped me keep her alive. If they were not as good as they are, I would have had to put her down because of costs. I love her and she is getting the best medical care because Pet First is helping me make it possible. She has also outlived her diagnosis by 2 years! I will only get Pet First from now on.

Customer service was exemplary. Reimbursement claim was super easy fast and efficient. Well worth the money!

When I adopted my little girl, I felt that we should get an insurance policy for her. My little guy before her got cancer and I had to borrow money to be able to help him. We didn't want to have to do that if this happened with my little girl. Then we got another baby...a bigger dog who was older and we knew the time was right. In order to be responsible furbaby parents, we knew we needed to be able to care for them. After reviewing other pet policies, Pets Best just looked really good for us.

Good