Complete Scam
I filed 2 claims with them and both were rejected. Spent 10+ hours on the phone with their customer service and the vet trying to fix the error they made. Finally gave up after a month. Second claim was for a simple blood test and it was declined because they didn't find the vet notes sufficient enough. The form was detailed and filled out completely. They try anything to decline the claim. This is a complete scam.
- INSURER:
Pets Plus Us
- POSTED: 04/06/2021
- BY: Ash
- BREED: Siberian Husky Mix
- AGE OF PET: 7 - 10
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Ability to cover unnexpected pet healthcare expenses means less worry for me
If the unexpected happens to your furry best friend, Trupanion provides the support you need.
- INSURER:
Trupanion
- POSTED: 04/06/2021
- BY: Marcia
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
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Great experience!
Trupanion has been great covering pneumonia our French bulldog has and has not been able to get rid of. They have been very easy to work with and very fast with coverage reimbursement, which is so helpful with large vet bills. Thank you Trupanion!
- INSURER:
Trupanion
- POSTED: 04/06/2021
- BY: M
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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They NEVER pay, but ALWAYS jack up the policy!!!
Pathetic!! Raised my policy 33% last yr and my dog is healthy. The FEW times I have tried to get $$$ back is almost ALWAYS so sad, too bad!!! When I first got them used to tell as many as possible about them. THAT has changed!!!
- INSURER:
Pets Best
- POSTED: 04/06/2021
- BY: rodney
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Pet advocate and life changer
Trupanion is your pets best advocate . Thank you for all you do for my pets life
- INSURER:
Trupanion
- POSTED: 04/06/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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This is why you but pet insurance!
I absolutely can't think of a way they could have done it better. From an easily uploaded photo of my vet bill, to easy online form completion, to quick response and EOB issued, and fast direct deposit to my bank - I don't know how they could have done it better. No wiggling out of claim - they paid, paid efficiently, and paid quickly. I'm so grateful that I had our rescue dog insured all these years!
- INSURER:
Trupanion
- POSTED: 04/06/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Puppy's Anesthetic Pro-rated!
Our first claim was seamless! We submitted our vet's bill, which included multiple treatments, and trupanion deciphered it all, explained it in detail and even pro-rated the anesthetic in our favour (one condition was not covered, but the other was and both required anesthetic)! Our puppy has just turned one, and our decision to purchase pet insurance has already paid off. We are in the lead financially and it is a great comfort to know that we will not have to worry about large unforeseen vet bills or insurance hassles in times of our pet's health crises. Thank you, trupanion!
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In the relatively short time I have been dealing with Trupanion i have found that all the folks I have come in contact with are very friendly courteous and professional.
In the relatively short time I have been dealing with Trupanion, i have found that all the folks I have come in contact with are very friendly, courteous and professional. They were able to answer all of my wife's and my questions (and we had a ton of them) quickly and accurately. They all had a sense of humor which also helps.
- INSURER:
Trupanion
- POSTED: 04/06/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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My first claim was taken care of quickly
Trupanion took care of my first claim quickly and without any hassle.
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Dogs get the Best with Trupanion
I currently own a 10 year old Brittany, with the routine issues that plague and older dog. I also own a 4 year old French Brittany who has had the misfortune to have be have been diagnosed with patella luxation and diabetes insipidus - I love the little guy - he came from a good reputable breeder but we just had bad luck with his genetics - not common to his breed. Having Trupanion Pet Health Insurance to pick up a large portion of the costs has allowed me to give this dog the extras - to travel further for better care - to continue PT beyond the actual release date to build strength and endurance. Without Trupanion, I would have been pressed to give this animal what he needs to have the best life. I am optimistic that my dog will soon return competition and hunting - what we both live for!
- INSURER:
Trupanion
- POSTED: 04/06/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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