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We have been members for 5 years. Claims are paid quickly and fairly. No hassle easy to complete firms too.

Easy to sign up and very friendly staff available 24/7.

I always have had an excellent experience with Trupanion mainly attributed to complete efficiency...communication updates, timely payments, and ease of making a claim.

We have been very fortunate to have Trupanion pet insurance for Tara since she was a puppy 10 years ago. We have had some major health issues and Trupanion has been there for us. Linda A

We have had our Maltipoo, Buttons, insured with Trupanion, since she was 2 years old. Trupanion was recommended by my previous Vet, in Fl..he said his clients had been having very good success with them and he was very impressed with the terms. We signed up, evaluated the terms and agreed it looked excellent. We never had to use the benefits, until she was 7, at which time she was diagnosed with allergic dermatitis and put on a maintenance dose of Apoquel. The drug is extremely helpful and Trupanion has kept their part of the bargain. She is 9 now, and has been diagnosed with diabetes..since we met our deductible, Trupanion has, without fail, direct deposited 90% of all covered charges...there is no “reasonable and customary”, they pay us 90% of all covered charges, within 2-3 days of our claims...we are so impressed! Thank you, Trupanion!

Very helpful in answering questions

Trupanion very fair, passion and very thorough

Excellent Service!

The claim was processed by the Vet and I was notified by Trupanion and a few days later the amount was deposited to my account. All internet . What's better than that.

It was my first claim. I was able to file everything conveniently and the communication re the timing of refund was appreciated as the first claim can take a bit longer. A great experience overall when dealing with a sick pet!