217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy filing claims, responsive but lacking in coverage
For a healthy, young pet like mine, I need little services other than wellness checks/vaccines and meds like heartworm and flea/tick. The coverage I get from Pets Best reimburses me for some expenses but I feel there should be more coverage. I end up paying way more to have the insurance than it provides back in benefits but I understand that's just insurance. They do make it easy to file claims and communicate well about their processing of claims/payments. Just wish they covered services more fully.
Quick and Easy Claims and Reimbursement
This was the first claim I've had to submit as my formerly completely healthy cat was diagnosed with a heart condition. We had a pretty hefty bill from the cardiologist and I was worried it would be difficult to submit a claim but to my pleasant surprise it couldn't have been easier! I got the claims result back in less than two days and received the reimbursement in a week which was really impressive. I'm thankful there was one less thing to worry about in an already stressful time. Thanks Pets Best!
Pets Best Truly the Best
I’ve tried other providers, but when I adopted Willow, Pets Best is the only one who would cover her due to a preexisting condition. They covered her for anything new & I really appreciated them. They’ve got my business for now and for all my future pets.
Great company!
This company is amazing! Everything handled quickly and professionally! I’m a happy long time customer.
1st year with Pets Best
Our first year having this insurance on our new Labrador puppy has been good. Claims are now processed more quickly than they were when we first got the policy, instead of 4 weeks, our last claims were about 24 hours. Just got our renewal and the change in premium was no big deal compared to our other dog on an insurance. That insurance has risen every single renewal. My only complaint is the Best Wellness Plan that covers vaccinations, spay/neuter etc. i misunderstood the amount they cover as “per” vax not commutative. Thought it would be a good investment for all the puppy vax they get the first year. Well, it tops out at only $50 total, not $50 per vax., I dropped this coverage at renewal. Otherwise happy with the policy.
Insurer: Pets Best
By: Cheryl
Quick easy and customer service is the…
Quick easy and customer service is the best
Insurer: Spot
By: Janette Lopez
Late claim submission
The fact that I was able to submit claims after two years is incredible. This insurance has been so good to me and I haven’t ever had any issues.
Insurer: Pets Best
By: Kristen
Simple claims process
"I have had Pets Best insurance on two pets. This was the first time I have had to file a claim. I appreciated the ease of the online claims process and the multiple emails with the claim status. Having this coverage allowed me to do what was needed to save my fur babies life. I am very satisfied with the coverage and service I received from Pets Best.
Company is a scam
Company is a scam. Costs $200 a month for 4 cats. They will pick out the majority of the vet bills and refuse to pay for them. It’s cheaper to put 200 aside every month and use that for vet bills.
Insurer: Embrace
By: Keegan
Best in the business
Best in the business. Quick, easy, reliable, dependable, fairly priced. All 3 of our dogs are protected with Embrace. Thank you.
Insurer: Embrace
By: Russ Mulholland