217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Exceptional Service
Easy Instructions for Submitting a Claim We have been with Embrace Ins. for more than 5 years and they have exceptional service
Insurer: Embrace
By: glen campbell
Easy to submit claims
Easy to submit claims. I just can't tell if they will process them fairly as I just submitted the claims for this year! Thanks.
Insurer: Embrace
By: Thays Lyons
Always a great experience
Always a great experience
Insurer: Embrace
By: Russell Thomas
Peace of Mind
Having pet insurance has given us peace of mind. We had been through a lung cancer/spleen removal journey with our boy Tanner WITHOUT insurance. When Mckenzie entered our lives, we got Fetch insurance and she was welcomed openly as a tripod family member. Our plan has been clutch in 2024. Mckenzie was diagnosed with SARDS (She became blind and there are no treatments available-and she has seen a specialist, she had an acute liver injury and a dental procedure. Fetch was easy to make a claim, explained all coverage and made a direct deposit within days of approval. We are thankful for this program and Mckenzie is a happy 10 year old love nugget.
Insurer: Fetch
By: Julie Wassel
Easy to file a claim
Easy to file a claim. Fetch stayed in touch to let me know what was going on like receiving it, reviewing it and approval status and then depositing into my account..
Insurer: Fetch
By: Mindy da Silva
Hard to get in portal and then it would not accept some answers, ugh!
It was NOT a easy portal. If we do not pick one of your answers we cannot finish. I prefer to fill in my own answer for diagnosis.
Insurer: Embrace
By: Kelly Woods
Quick and great customer service
Claim agent adjusted my date when requested and claim went through quickly and I was reimbursed quickly
Insurer: Fetch
By: Samantha
I am very pleased with Pets Best…
I am very pleased with Pets Best Insurance. They have paid every claim I have submitted. I recommend them to friends and family when asked about pet insurance.
Insurer: Pets Best
By: Leslie Walenta
I wish to commend Rachel Dillard to you…
I wish to commend Rachel Dillard to you for her superior customer service. I am so thankful to have had the pleasure of working with her. Beginning in October, I had made several phone calls to Fetch Pet attempting to establish claims dating forward from July, 2024. Conversations with multiple customer service representatives and one supervisor, even though they were nice, never successfully resolved my problems. Although my veterinary hospital, MSPCA Angell Animal Medical Center, had provided all requested records, soap notes, and invoices, only one claim had been established. After patiently listening to my frustrations, Rachel was able to use her caring, calming, and over and above professionalism to completely resolve my issues. She located the proper documents in your system, obtained supervisory permission to establish claims from July 30, 2024, forward, and successfully worked to initiate all the required claims. She took personal initiative to do all of this, followed up on the entire process, and kept in constant contact with me through her personal email to keep me apprised of progress. Please provide Rachel the appropriate company commendations for her excellent service to your company and to me.
Insurer: Fetch
By: Jean Parenteau
Invaluable!
I love Pet's Best insurance! They have always paid out on our claims without much of a fight. I have been a Pets' Best policy holder for 20 years and will continue to keep my pets insured with them as long as I have animals. =)