217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Don't switch to them if you have another provider already!
Don't switch to them from another provider (may be OK with new puppy but terrible with 10-month old). I had existing insurance coverage for my pet. I was considering switching to Fetch and signed-up and was clear that I wanted to know any exclusions. They asked me to upload medical records and wait 30 days. After 34 days I called back and they hadn't evaluated. They then evaluated and the coverage was very unclear if there were exclusions. Kept existing provider and did not receive any fair refund for the lack of speed and commitment on their part.
Insurer: Fetch Canada
By: Jordan Hamilton
She was very nice and resolved my…
She was very nice and resolved my problem
Insurer: Embrace
By: Benito
Decent Insurance with some flaws
Preexisting conditions are not covered and the claim process takes quite a long time. Otherwise no complaints.
Insurer: Embrace
By: Roxanne Dockter
Wonderful, as always
The staff at Embrace are always amazing. They are caring and compassionate. Brittany was very helpful.
Insurer: Embrace
By: Tina Ritz
Spot was quick to look at my request…
Spot was quick to look at my request for my Vet treating her. I received close to a full refund ( after $ 250.00) within a week. A few days later I sent another bill and I received almost all again 2 days later, I’m very satisfied with SPOT.
Insurer: Spot
By: William Burke
Quick claims processing
Quick claims processing, very little hassle.
Insurer: Spot
By: Sophia Froelich
After initial claim, claims processed quickly
I called to check on my first claims ever submitted after almost 3 weeks had gone by. I ended getting responses on some of them that day but a week later still waiting to hear about the rest. Will be better able to give a review after all claims are processed. The phone rep was great. I've had the policy for almost 4 years but just now needing to use. Update: most of my claims have now been processed and money was direct deposited!
Insurer: Embrace
By: WS4now
SCAM ARTISTS AND LIARS
WOW! I was really hoping this insurance company would be the right fit. THEY ARE LIARS AND SCAM ARTISTS! I called repeatedly before I bought my insurance and was told the dental cleaning would be covered. IT WAS NOT because of "pre-existing conditions" I repeatedly asked about the Pre-existing dental issues and was told it would be covered. IT WAS NOT. ALSO, when I did get reimbursed, I had my account set up for a direct deposit. When I talked to someone on the phone they said they deposited it but my bank rejected it. MY BANK NEVER RECEIVED ANY DEPOSIT AND IT WAS NOT REJECTED! THEY LIE ABOUT SENDING MONEY! THIS IS THE WORST EXPERIENCE I HAVE EVER HAD! I did talk to your "customer service" and it was an absolute joke. Unless you're willing to include pre-existing dental care LIKE YOU PROMISED WHEN I TALKED TO YOU BEFORE THE PROCEDURE, I have nothing more to say other than I will be looking for new insurance that DOES NOT SCAM CUSTOMERS. How do ya'll sleep at night? Your BS "care" is just that.
Insurer: ASPCA
By: KLo
After the initial claims
After the initial claims - the reat have been easy to submit and get response
Insurer: Spot
By: Laura