217,165+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,165 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Service
Great communication concerning how our claim was being handled and where the claim is in the process. It all happened in a very reasonable amount of time.
Insurer: Fetch
By: Sean
Tigers reimbursement
They gave me my reimbursement without any hassle! Thank you!
Insurer: Spot
By: Joe Williams
Great company for insurance
I am not tech savvy and the agent helped me out tremendously.
Insurer: Sonnet
By: Andrew Bell
Affordable and easy insurance to get!
Affordable and easy insurance to get!
Insurer: Sonnet
By: Ashley Green Kearney
Happy in the end
Happy in the end, however having to call every time is becoming kind of a hassle.
Insurer: Embrace
By: customer
So far so good
So far so good. My claim was accepted quickly and I am just waiting for my reimbursement… I will follow up when that happens
Insurer: Embrace
By: Rose Bunyon
Amanda was so helpful and answered all…
Amanda was so helpful and answered all of my questions. She even gave some helpful tips to save as much as we can while still getting the best coverage since we have multiple pets! 😁
Insurer: Fetch
By: Kristi Wuthrich
Horrible Pet Insurance turn-around time!
I have abeen a customer of Pet Best Insurance and pay $110(!)/month total for both my dog and cat. I recently submitted three claims for reimbursement. One was for an RX which was processed and reimbursed in a timely manner, and the other two which were for my dog's annual exam is still "being processed" despite the fact that it has been 10+ days since it was submitted! When attempting to reach the company via email to inquire why their was a hold-up, I discovered that there was no way to do so. The only way to communicate is via phone call. I placed said call and was put thru numerous hoops and menus to attemot to reach a human. I finally refused to push anymore numbers and thus was placed on a torturous hold with the same annoying message repeated in a loop about accessing the FAQ section online. After this, I reached a lovely customer service rep (at least this was a bright spot!) who informed me that it can take 15-45 days to process a claim!! Unfortunately, there wasn't anything she could do to expedite but siad she would submit a complaint on my behalf. Needless to say, I will cancel this horrible insurance and seek a better option that can process in a timely way in the same way that they are timely to request and receive my monthly payments!
Insurer: Pets Best
By: sandra