Peace of mind
Very easy to enroll and website provides in-depth details that helps making an enlighted decision.
I can now enjoy my puppy and have a peace of mind, not having to worry about money, should anything happen to my little Cookie.
- INSURER:
Trupanion Canada
- POSTED: 04/17/2021
- BY:
- BREED: Border Collie
- AGE OF PET: 7 - 10
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Friendly professional service
Friendly professional service
- INSURER:
Trupanion
- POSTED: 04/17/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Easy sign up, clear policy details!
If I am going based only on the ease of sign up it was great! It was easy to sign up and the documents provided were very clear and easy to understand. My ONLY hesitation to recommend would be that I’ve yet to have to file a claim or deal with customer support in anyway and am not sure how that is; customer support and ease of use of the service is the #1 factor in my recommendations.
- INSURER:
Trupanion Canada
- POSTED: 04/17/2021
- BY:
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Thank you for your compassion
My dog Raven has had a difficult medical history. Most recently, she has developed cancer for which she is getting radiation treatment. Trupanion has been super about pre-authorizing payment for the treatment l, which has lessened our stress. More importantly, our claims report always include a little message of love for Raven, which I appreciate!
- INSURER:
Trupanion
- POSTED: 04/16/2021
- BY: Susan
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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Amazing company.
This company is outstanding in every way. We lost our dog in February, and Embrace has helped me so much since that day. Every employee I have dealt with has been empathetic, professional, responsive. I even got a sympathy card from the person who dealt with my case. I could not give them a higher recommendation!
- INSURER:
Embrace
- POSTED: 04/16/2021
- BY: Jan
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: Over 11 years
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Happy to take your money; quite unwilling to reciprocate
In our experience, this company operates at a near-scam level of ethical behavior. Happy to take your money, but filled with endless excuses not to pay on claims. They play a long, deep "wear you down game". AVOID AVOID AVOID! You're much better off just saving money every month in a "future vet expenses" account. Do not risk the loss of time and money and complete frustration which comes of dealing with these people.
- INSURER:
Healthy Paws
- POSTED: 04/16/2021
- BY: Jeff
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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My first claim experience was very easy.
I spent a reasonable amount of time reviewing the different policies out there before selecting Pets Best. When I had to file my first claim (unfortunately), I was sent an email notifying me that the claim was taking longer than usual to process which I appreciated so I didn't have to contact them to follow up. I think it was within that same week the claim was processed and it went towards my deductible.
- INSURER:
Pets Best
- POSTED: 04/16/2021
- BY: Shaun
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Insurance for your pet is a must.
Insurance for your pet is a must. Trupanion’s direct billing offers peace of mind when having to make decisions on your pet’s care and treatment. The customer service has been top notch since day one!
- INSURER:
Trupanion Canada
- POSTED: 04/16/2021
- BY:
- BREED: Havanese
- AGE OF PET: 7 - 10
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Chose it because your client representatives are usually amazing.
Chose it because your client representatives are usually amazing. They are efficient and able identify issues quickly, as well as making recommendations for resolution.
- INSURER:
Trupanion Canada
- POSTED: 04/16/2021
- BY:
- BREED: Goldendoodle
- AGE OF PET: Over 11 years
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Customer service is super professional and friendly!
Customer service is super professional and friendly! Never had an issue with reimbursements.
- INSURER:
Trupanion
- POSTED: 04/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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