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Very quick service and clear…
Very quick service and clear instructions regarding filling out the required forms.
Insurer: Fetch
By: Tim
Very quick service and clear…
Very quick service and clear instructions regarding filling out the required forms.
Insurer: Fetch
By: Tim
Very quick service and clear…
Very quick service and clear instructions regarding filling out the required forms.
Insurer: Fetch
By: Tim
Very quick service and clear…
Very quick service and clear instructions regarding filling out the required forms.
Insurer: Fetch
By: Tim
Call over chat because chat agents are ignorant :)
Giving my review a 3 star because of the person I talked to on the phone. This review would be a 1 star if it wasn’t for him. Honestly wish I had an email I could contact to put in a complaint about the last chat agent I spoke to. I told him to put in a note of a complaint of his service but he ended the chat immediately so he probably didn’t. So I’ll leave it here instead. Absolutely rude and ignorant chat agent. Considering I also work in insurance and wouldn’t be able to act that way to customers at my job was just absolutely floored :) The call agent I appreciated and he’s the only reason I didn’t cancel my service completely. The chat agent I spoke to before the person on the phone left a bad taste for me though and seemed like he knew absolutely nothing and was completely rude and defensive about it.
Insurer: Trupanion Canada
By: Lindsay Leal
Horrible
Horrible. Over charge and no help. Look else where.
Insurer: ASPCA
By: John Ricciardelli
T Rex
"On November 19, I took my dog to the vet for lameness. He was x-rayed and given medication. Two days later on November 21 I got an email explaining everything and showing the amount that I would be reimbursed. On November 27, it was deposited into my account! I was totally shocked at the speed that this claim was resolved. Great job! Thank you!"
Easy to submit claims
Easy to submit claims. They let me know when the process is done.
Insurer: Pets Best
By: Gale
I recommend Pets Best
I have had Pets Best for my dog for about 6 years. As he gets older, the number of claims I have filed for him has gone up, but Pets Best has always been great. I compare pet insurance to human insurance and, honestly, I wish I could have pet insurance for myself. Claim filing is super easy, claims are processed relatively quickly (2-4 weeks typically, which is incredible for insurance). They have never rejected a claim either - if the condition/medication is covered, I get reimbursed. No fuss. The only thing I have ever been irritated by is the time for the reimbursed money to be deposited into my account - it has taken anywhere from 1-3 weeks. Not sure if that's Pets Best or my bank, but it could definitely be faster. Overall though, I really have no complaints. I will be sticking with Pets Best for future pets.