Our dog was peeing blood which is indicative of several potential serious diagnoses.
Our dog was peeing blood, which is indicative of several potential serious diagnoses. We took our dog to the nearest emergency vet, and insurance denied full coverage despite us paying 130/month for insurance for YEARS. We did not feel supported and the customer service rep was condescending when we called to inquire what was happening and why there was no pre-approval. As a grad student who has to choose how I spend my money wisely, I am extremely disappointed that I’ve spent so much money on Trupanion insurance all these years. I could’ve saved so much money.
- INSURER:
Trupanion
- POSTED: 05/10/2021
- BY:
- BREED: Collie
- AGE OF PET: 7 - 10
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Customer feedback
Very nice to talk too and they look after you
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Great insurance plan
Fast, efficient, friendly service. Very easy to file a claim and rapid completion.
- INSURER:
Trupanion
- POSTED: 05/10/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Convenient and provides piece of mind
Convenient and provides piece of mind
- INSURER:
Trupanion
- POSTED: 05/10/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very satisfied
Easy to submit a claim and they are very quick to reimburse and explain the reimbursement according to the plan you purchase. They also follow up to see how your pet is doing or if you have any questions. Overall very happy with Healthy Paws!
- INSURER:
Healthy Paws
- POSTED: 05/09/2021
- BY: Yvonne
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Healthy Paws Saved My Dogs Life!
Just recently, my 3 year old otherwise healthy Frenchton suffered a severe bladder infection. After multiple vet visits and two ER visits, we still couldn't figure out the root cause, so we couldn't properly treat him, and he ended up having to be Hospitalized. The overnight hospital bill alone was close to $6,000 in addition to the $2,500-$3,000 for the multiple vet and er visits prior. Healthy Paws covered 90% of the total, and the claim process took seconds. All I had to do was upload the invoice to my account, and the reimbursement check arrived in the mail in less than 10 days!! If it weren't for Healthy Paws, my dog would not have been able to get the medical attention he so desperately needed. Healthy Paws allowed me to give my dog my undivided attention by not having the burden of medical expenses I could not otherwise afford.
Healthy Paws is affordable, reliable, life-saving and genuinely cares about the well-being of your pet. They even reached out to me directly to see how my dog was feeling and let me know they were here to help me.
I wish all insurance companies operated like healthy paws.
- INSURER:
Healthy Paws
- POSTED: 05/09/2021
- BY: Mayra
- BREED: French Bulldog Mix
- AGE OF PET: 7 - 10
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Still Charging me after processing the euthanasia claim and cancellation of my plan.
Terrible, when I wanted to cancel my plan, the agent used manipulation, “I would hate to see you cancel and then not have the money to help your pet.”
When I called to confirm the total coverage for my dogs hospital stay and blood transfusions that resulted in my dish death, the agent told me, “to have a wonderful day.” When I explained that in times like these some sensitivity is required, my beloved dog was in hospital dying and I didn’t have the $10,000 to save his life.” She hung up on me.
My dog was euthanized, they processed the claim on April 30th, cancelled my insurance as a result and still billed me in May.
The manager keeps calling me to talk about my issues, leaves her name but no extension to reach her. I have called several times but not knowing her extension makes the calls futile. This is a poorly run company, take your business elsewhere.
- INSURER:
Pets Plus Us
- POSTED: 05/09/2021
- BY: Laura
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: Over 11 years
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So grateful for Trupanion and all the help with my Niki’s bills!!
Very pleased with Trupanion and so glad I have Niki insured with them.
- INSURER:
Trupanion
- POSTED: 05/09/2021
- BY: Debbie
- BREED: Papillon
- AGE OF PET: Over 11 years
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Trupanion - a must have !!
Always a fast and professional response ! I have referred trupanion to everyone I know and some I don’t know but talk to them at the vet or pet store. Pet insurance a must to ensure our pets are taken care of -such a piece of mind .
- INSURER:
Trupanion
- POSTED: 05/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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