Healthy Paws makes my life stress-free once the Vet's work is done:) Thank you!
It is so easy to file claims as long as you are thorough with you back up documentation. The response time to process the claim is so quick and its really worry-free. I am very happy with my choice.
- INSURER:
Healthy Paws
- POSTED: 05/10/2021
- BY: Veena
- BREED: Domestic Short Hair
- AGE OF PET: Over 11 years
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Exemplary customer service and information
This company goes above and beyond anything that I would have expected. They are efficient and kind when handling your claim. Their added information on my kid's health was very much appreciated. I recommend this company to any of my friends with fur babies.
- INSURER:
Petsecure
- POSTED: 05/10/2021
- BY: Kathleen
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: 7 - 10
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Appreciative for coverage and communication!
PetsBest has been in our family for about 6 years now. It's the type of thing that of course you wish you never HAVE to use, but in the cases when the coverage is needed, you are given peace of mind. I think that the website experience is streamlined and clear and I think that the communication once a claim is submitted is impressive. I appreciate the coverage and reimbursement levels that my plan has afforded me and I am grateful to know that some of the costs associated with my pet's treatment have been reimbursed to me to help offset some of the expense. Thanks, PetsBest!
- INSURER:
Pets Best
- POSTED: 05/10/2021
- BY: Josh
- BREED: Domestic Short Hair
- AGE OF PET: 7 - 10
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Healthy Paws is the best.
Healthy Paws is the best pet insurance money can buy. From the ease of claim submission to the almost immediate claim reimbursement they are fantastic. If you are looking for pet insurance you can not get anything better than Healthy Paws.
- INSURER:
Healthy Paws
- POSTED: 05/10/2021
- BY: Anita
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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They Take Your Money and Do Not Pay Claims
I had initially referred all my friends to PetsBest because it seemed like they really cared and were so affordable. They found every excuse to not pay out any claim when I was too stressed with my dogs injury to deal with the drama of this company. I insured 3 dogs and they took my money and didn’t care at all about the animals. I will review everywhere I can to warn people who care about their animals to never trust this company.
- INSURER:
Pets Best
- POSTED: 05/10/2021
- BY: Georgie
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Excellent customer service and knowledgeable
Everything was explained clearly and they made sure I have the right insurance for my puppy.
- INSURER:
Embrace
- POSTED: 05/10/2021
- BY: Jane
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 0 - 3
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I feel I was deceived as to the nature of how the deductible works and I’m disappointed and sad that it isn’t covering my dog’s needs the way I had hoped.
I feel I was deceived as to the nature of how the deductible works and I’m disappointed and sad that it isn’t covering my dog’s needs the way I had hoped. The customer service representatives I have spoken with at Trupanion have been great though.
- INSURER:
Trupanion
- POSTED: 05/10/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Patrick was amazing!
Patrick was amazing!! He answered all my questions and gave me all the information I needed to file claim.
I’ve had Trupanion for my service dog so this was my first experience with “normal” Trupanion. Patrick explained the whole process and sent me an email with the instructions on how to file a claim. People like Patrick and the people in the service dog department are why I chose Trupanion for all my pets. Thank you!
- INSURER:
Trupanion
- POSTED: 05/10/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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