217,336+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,336 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The associates are very helpful
The person whom I spoke with was very knowledgeable about the various plans and gave me the best information upon choosing a new plan for Lulu
Insurer: ASPCA
By: Michelle Lamson
Labor Intensive!
IU've had Lemonade for 2 years and I will be grateful to be rid of them soon. They encourage claims to be submitted via cell phone. They don't cover any "alternative methods" which I knew from the beginning. When I tried to submit a claim via cell, it was difficult. First, they wanted vet notes, that was fine. Then they wanted everything broken down into separate costs. Jess helped me so much and it took her a few days to tell me what I was due. I find the "fur baby" syndrome off-putting and they have other cute little titles. When I wanted to submit my 1st claim, they asked me for a photo of Tachi. I told them I didn't have time. I wondered why they wasted so much of my time. Healthy Paws and Embrace were wonderful. I didn't ever feel that submitting a claim was difficult. With Lemonade, I was asked for the blood tests, the vet notes and anything else they might want. I don't like working on my phone because it was so difficult to break down costs, as Lemonade asked for them. I was told that I could do everything that could rival Embrace and Healthy Pets. How wrong they were. I have never encountered such a complicated process to simply submit a claim. Maybe others are more agile on the cell phone. I do a lot of things on my phone but anything to do with money is from my laptop. Soon we'll be freed from their clutches and that will be a happy day.
Amazing Company
Quick, responsive and extremely helpful. Embrace helps make a really difficult situation more manageable and less strenuous by their efficiency and stepping in when we need them the most and what we trusted in them to do for us!
Insurer: Embrace
By: Maria Gomez
My Happy (standard Poodle) had…
My Happy (standard Poodle) had emergency surgery for a tumor, 11/22/2021, after that came chemotherapy, visits every time he got weak, he followed up with the Oncologist for almost 2 and a half years and now his remission in oncology has ended, his checkup continues with your veterinary. I am beyond grateful that I enrolled him in Embrace when he was a puppy. The total cost of the surgery, follow-ups and chemotherapy far exceeded $10,000. Submitting claims to Embrace and receiving refunds was simple and fast. I highly recommend Embrace Pet Insurance to all my friends.
Insurer: Embrace
By: Leticia S. Vinuela
Pets Best is the Best
I’ve had my 2 Shih Tzu covered by Pets Best for almost 6 years. I could not be happier with this insurance. Very easy to use, they always pay claims as I expect them to. Highly recommend.
Put in my first claim
Put in my first claim. Had a little problem called customer service. Very helpful! Submitted claim and received my reimbursement. Simple
Insurer: Spot
By: Janet
I was upset by the new medical records…
I was upset by the new medical records requirement. The bill states what was done. So why medical records for any visit? I don’t have time for this addd burden
Insurer: ASPCA
By: Valued Norton Customer
Great customer Service!
This was a very confusing process for us. It is the first time we have purchased pet insurance. Stephanie T made the process easy. She took time to explain and answer all our questions. Stephanie was very knowledgeable, she answered each of our questions and explained everything very well and it was easy to understand. We were very impressed that we were able to speak to a real person. We texted with her the day before and she followed up with us the next day. She is an asset to the company for sure, her professional demeanor and knowledge of the program really made this an easy decision for us. Hopefully we will not have to use the insurance for any time soon, but it is a relief to know that we have purchased the best insurance for our new puppy Rosie. Thank you for making this process so easy and giving us peace of mind.
Insurer: Prudent Pet
By: Cathy Jones
Great and easy to use!!!
I signed up for Spot Insurance when we got our third rescue. He is a Whippet Beagle mix (we think) with tons of energy. Spot insurance has been so easy to submit claims and timely with their review and reimbursements. I have recommended Spot Insurance to others I know looking for pet insurance as they have exceeded my expectations!!!
Insurer: Spot
By: G Carducci
Like every insurance this one is a rip…
Like every insurance this one is a rip off. Don’t be fooled no 90% back and they completely denied all of my claims for my dog. I pay a monthly premium of $150 for nothing. Disgusting horrible insurance only to know I was left with a $2500 bill.
Insurer: Spot
By: Hemwattie Brijmohan