217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Deny. Delay. Appeal.
Just an awful experience! Nearly five years of coverage and suddenly an accidental ingestion claim has been denied. We’re talking nearly $3k of charges. I filed the appeal, then received an email stating it would take 60days for review and they REQUIRE medical records from 18 months prior to effective date. This means 75months of records. Funny how easy it is to take out a policy, but never can get reimbursement. It’s just as bad as human insurance.
Insurer: Pets Best
By: Justin
Very quick response😊 study
Very quick response😊 study, and
Insurer: Fetch
By: Vonnie
I love the simplicity of the process.
I love the simplicity of the process.
Insurer: Embrace
By: Jerry Johnson
Great coverage, but
Strider's coverage was generally very good and claims were processed within 48 hours, but would prefer that items such as prescription foods and Veterinary-recommended supplements (those supported by medical documentation) would be covered.
Insurer: Embrace
By: LV Lisa
Great customer service
Customer sertvice Adnan was very knowledgeable and polite.
Insurer: Sonnet
By: John
Chubb bought and ruined Healthy Paws
Since Chubb bought them in April 2024 there's been a distinct shift in how they treat customers. They deny everything, claims people are downright rude and they've cut coverage and increased prices. No longer offer a 90% reimbursement. Max is 80% and it's more expensive than the 90% was. Go elsewhere. HealthyPaws is definitely no longer any good.
Insurer: Healthy Paws
By: Michael Murray
Great customer support
Great customer support; fast, knowledgeable and courteous agents.
Insurer: Sonnet
By: Onur Yazar
Stephy was very helpful in getting me…
Stephy was very helpful in getting me signed up for a policy for my new puppy. She was friendly and pleasant to speak with. Answered all my questions.
Insurer: Prudent Pet
By: pagottwiggmail.com
No issues with anyone I've dealt with
No issues with anyone I've dealt with, they are all kind and professional
Insurer: Sonnet
By: Daniella Cianciotta
Excellent service by Sonnet and their…
Excellent service by Sonnet and their employee named Aarti.
Insurer: Sonnet
By: Jubraj Odhra