Excellent service
Very fast response with reimbursement
Did you find this review helpful?
Yes
No
Trupanion lived up to their claims.
Trupanion has been very efficient and clear in handling my claims. After the initial claim the subsequent claims were processed and my account credited within a few days. They answer their phones, and everyone I spoke with was always clear and competent. I would highly recommend them.
- INSURER:
Trupanion
- POSTED: 04/27/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
The people have been exceptionally helpful but havent really had to use the coverage (luckily) yet.
The people have been exceptionally helpful but havent really had to use the coverage (luckily) yet.
- INSURER:
Trupanion
- POSTED: 04/27/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I have a large emergency care claim pending.
I have a large emergency care claim pending. Let's see how we conclude this matter before I consider a "9" or a "10". Smaller claims so far have been relatively prompt in handling, if not completely fair.
- INSURER:
Trupanion
- POSTED: 04/27/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Easy to deal with.
Easy to deal with. No surprises when our vet hospital put the claim through.
Did you find this review helpful?
Yes
No
Because Jules can answer all my questions.
Because Jules can answer all my questions. You can tell she wants to help you
- INSURER:
Trupanion
- POSTED: 04/27/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Very straightforward - always dependable.
Very straightforward - always dependable.
Did you find this review helpful?
Yes
No
excellent customer service
excellent customer service
- INSURER:
Trupanion
- POSTED: 04/27/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Phone was answered promptly
Sales persons were professional engaging knowledgeable
Any follow up was prompt & clear
Engaged with me by asking about my pet
Phone was answered promptly
Sales persons were professional, engaging, knowledgeable
Any follow up was prompt & clear
Engaged with me by asking about my pet
- INSURER:
Trupanion
- POSTED: 04/27/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No