217,249+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,249 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,797 reviews

4.9
Healthy Paws

11,093 reviews

4.9
Fetch

5,422 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,958 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 03, 2025

Will deny expensive claims

I rescued another dog in 2024. Received no information so purchased MetLife Pet Insurance before any vet visits. Visits went to my deductible. My vet received vet notes from prior owner and I submitted everything. My vet recommended tests for an issue that cost $2488. MetLife let me pay down on my deductible but when this would go into reimbursement, MetLife denied the claim saying "pre-existing". They can, and will, claim anything expensive as pre-existing in order to not pay out.

Insurer: MetLife

By: Brett

Useful
January 03, 2025

Best Decision - Embrace Pet

Embrace Pet is the best decision I made for my puppy's welbeing. Team @EmbracePet are excellent , supportive and very transparent. The claims processing is a breeze with simple navigation. Appreciate all of your efforts ! Wishing you a happy new year 2025 ! Thanks, Ravi

Insurer: Embrace

By: Ra Ki

January 03, 2025

Ear infection

Mandy gets yeast infection all the time so I have lots of vet bills. Pets best insurance is easy to submit an invoice and normally have a EOB within 3 days and a check in 10 days. Very happy with how my claims are paid. Very worth having the insurance.

Insurer: Pets Best

Veterinarian: Cascade Veterinary Clinic

By: Peggy

Useful
January 03, 2025

Awful to work with

Awful to work with. Increased my premium 200% over two years. When I tried to cancel they still charged me. Horrible to get a hold of anyone. Would not recommend.

Insurer: ManyPets

By: Samantha

January 03, 2025

Customer Service at its best!

I was having issues with converting my payment plan from yearly to monthly. He walked me through the whole process with patience.

Insurer: Sonnet

By: Danial

Verified January 03, 2025

I am appalled

I am appalled, I have never submitted an insurance claim for my pet in 16 years until this time. The claim was for $548 ad Embrace refunded my $22???? PLUS before they approved my claim they sent me my renewal cost for the new policy which has now doubled in price. It's time for me to look for another insurance company for my pet.

Insurer: Embrace

By: Susan Gajewski

January 03, 2025

I called fetch insurance today for the…

I called fetch insurance today for the first time & spoke with Rachel Dillard & she was truly so wonderful. She emailed my vet and took care of my claims. She answered all my questions, was professional, very nice & polite. I wish all customer service agents were as good as Rachel!!

Insurer: Fetch

By: Denise Kitchen

Verified January 03, 2025

Rebecca was a sweetheart to work with…

Rebecca was a sweetheart to work with and very knowledgeable. Excellent customer service and price.

Insurer: Prudent Pet

By: Autumn Lunsford

January 03, 2025

Timely approved payment of claim

After getting the required documents submitted, we are pleased to find out the claim was swiftly approved. The payment to us is on the way.

Insurer: Pets Best

By: Pet "Parents"

Verified January 03, 2025

Definitely Recommend Embrace!

Embrace helped us out a ton! We adopted our cat a couple of years ago at the age of 10, and she recently needed a couple of teeth pulled due to gingivitis. We knew that she had dental work in her past, which is partially the reason why we decided to opt for pet insurance, although the price point did make me hesitate at the time. I am pleased to say that Embrace paid for itself, covering pretty much the entire bill, save the copay and deductible. They were very timely in their decision (we heard back within 2 weeks moving into holiday season), and communicative regarding potential issues in coverage. I would absolutely recommend Embrace to anyone looking to insure their pet.

Insurer: Embrace

By: Nicole

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