217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Will deny expensive claims
I rescued another dog in 2024. Received no information so purchased MetLife Pet Insurance before any vet visits. Visits went to my deductible. My vet received vet notes from prior owner and I submitted everything. My vet recommended tests for an issue that cost $2488. MetLife let me pay down on my deductible but when this would go into reimbursement, MetLife denied the claim saying "pre-existing". They can, and will, claim anything expensive as pre-existing in order to not pay out.
Insurer: MetLife
By: Brett
Best Decision - Embrace Pet
Embrace Pet is the best decision I made for my puppy's welbeing. Team @EmbracePet are excellent , supportive and very transparent. The claims processing is a breeze with simple navigation. Appreciate all of your efforts ! Wishing you a happy new year 2025 ! Thanks, Ravi
Insurer: Embrace
By: Ra Ki
Ear infection
Mandy gets yeast infection all the time so I have lots of vet bills. Pets best insurance is easy to submit an invoice and normally have a EOB within 3 days and a check in 10 days. Very happy with how my claims are paid. Very worth having the insurance.
Awful to work with
Awful to work with. Increased my premium 200% over two years. When I tried to cancel they still charged me. Horrible to get a hold of anyone. Would not recommend.
Insurer: ManyPets
By: Samantha
Customer Service at its best!
I was having issues with converting my payment plan from yearly to monthly. He walked me through the whole process with patience.
Insurer: Sonnet
By: Danial
I am appalled
I am appalled, I have never submitted an insurance claim for my pet in 16 years until this time. The claim was for $548 ad Embrace refunded my $22???? PLUS before they approved my claim they sent me my renewal cost for the new policy which has now doubled in price. It's time for me to look for another insurance company for my pet.
Insurer: Embrace
By: Susan Gajewski
I called fetch insurance today for the…
I called fetch insurance today for the first time & spoke with Rachel Dillard & she was truly so wonderful. She emailed my vet and took care of my claims. She answered all my questions, was professional, very nice & polite. I wish all customer service agents were as good as Rachel!!
Insurer: Fetch
By: Denise Kitchen
Rebecca was a sweetheart to work with…
Rebecca was a sweetheart to work with and very knowledgeable. Excellent customer service and price.
Insurer: Prudent Pet
By: Autumn Lunsford
Timely approved payment of claim
After getting the required documents submitted, we are pleased to find out the claim was swiftly approved. The payment to us is on the way.
Insurer: Pets Best
By: Pet "Parents"
Definitely Recommend Embrace!
Embrace helped us out a ton! We adopted our cat a couple of years ago at the age of 10, and she recently needed a couple of teeth pulled due to gingivitis. We knew that she had dental work in her past, which is partially the reason why we decided to opt for pet insurance, although the price point did make me hesitate at the time. I am pleased to say that Embrace paid for itself, covering pretty much the entire bill, save the copay and deductible. They were very timely in their decision (we heard back within 2 weeks moving into holiday season), and communicative regarding potential issues in coverage. I would absolutely recommend Embrace to anyone looking to insure their pet.
Insurer: Embrace
By: Nicole