Best insurance company with excellent customer service
The lemonade app is very easy to use. I used it purchased the rental insurance, then got the pet insurance bundle. After one month that I had the insurance. Laika accidentally ate rodent poison. We took her to emergency and filed a claim afterwards. Lemonade processed it very quickly!
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Mimi
- BREED: Siberian Husky Mix
- AGE OF PET: 7 - 10
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A supportive experience
From thw beginning to post claim, the team was supportive with an excellent bedside manner. Im hoping as they expand that they dont change.
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Callie
- BREED: Belgian Tervuren
- AGE OF PET: 7 - 10
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Best pet insurance by far
This is the best pet insurance company by far! Customer care is amazing! The process of turning in a claim is so easy. I’ve never dealt with a company that is this well managed. I definitely do not regret my decision to choose Lemonade. I know I’m in good hands! Thank you lemonade!
Sincerely,
Kathleen McKean
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Kathleen
- BREED: Domestic Medium Hair
- AGE OF PET: Over 11 years
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Really impressed with Lemonade!
Lemonade has been a lifesaver in the short time we’ve had it. Miller had to have a major surgery and Lemonade was quick at closing his claim and reimbursed me 90%! Customer service has been great - one smaller claim did take about 2 weeks to complete but that has been my only issue with them in the 5+ months I’ve had it. Overall I highly recommend!
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Natalie
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 0 - 3
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Excellent Insurance
So pleased with Lemonade insurance for my dog. I filed a claim and I had the money in my bank account on the next day. The coverage is exceptional. I highly recommend purchasing the insurance.
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Rachel
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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ease of claims
I use the app on my IPAD and it is so easy to put claims in for items that I had done at the vets. And the customer service people are so friendly and helpful if you have a questions.
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Melody
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
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Friendly, easy and communicative.
I found Lemonade pet insurance to be extremely easy to set up and make the first claim. After my cat required further treatment, the representative that I was in contact with was extremely friendly, empathetic and helpful. He was always communicative, even when my vet clinic was slow in providing him with the information he needed to resolve the claim. I felt in good hands with lemonade, and I'm very happy I switched to them.
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Nuria
- BREED: American Shorthair
- AGE OF PET: Over 11 years
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App is user friendly and reimbursement is quick
I took both my cats to the vet, everything was covered that should have been, filing the claim was quick and easy and reimbursement was received in 24 hours! I have never trusted pet insurance before with previous pets, but this has made me a believer and was totally worth it!
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Amanda
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Easy to file a claim
Excellent customer service!
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Carrie
- BREED: Belgian Malinois
- AGE OF PET: 0 - 3
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Great, compassionate customer care
I spent a lot of time "googling" and researching pet insurance companies after adopting a rescue dog a few months ago. I am so glad that I found Lemonade. My plan is affordable, and the Lemonade team is professional, compassionate, and takes the time to explain things clearly. I've had 2 claims in the last 3 months and so far I am very happy as is my pet dog! I've already recommended Lemonade to some people, most recently to the technician who works with my dentist. In fact, I made my recommendation during a root canal procedure!
- INSURER:
Lemonade
- POSTED: 05/12/2021
- BY: Steve
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: Over 11 years
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