217,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Condolence Card
When I called to cancel my pet's insurance after I lost my pet, Steven comforted me after hearing about the my lost. I also received a condolence card from Steven about a week later. It was unexpected and really appreciated what Spot treat customers. Really Thanks to Steven and Spot. Thanks!
Insurer: Spot
By: Myong Meyers
GREAT CUSTOMER SERVICE. We have had Figo for our two dogs for…
We have had Figo for our two dogs for almost 6 years. They are very quick to review and reimburse claims. Pet Cloud makes filling claims easy and quick. Customer phone support was helpful when I had questions about a cancer treatment that was recommended for one of our dogs. When they didn’t know the answer right away they investigated and called me back with the correct information.
Insurer: Figo
By: D. Lopez
Why do you care?Just put him to sleep. He's OLD
I see others have already written the harrowing reviews of Nationwides' new 2024-2025 Face! Nationwide basically is saying,"just put that old dog to sleep." I had great insurance for him for 10 years through Nationwide. But it was not clear once he turned 10 that the new policy doesn't cover office visits. Just accidents. By the way, bone caught in throat is not an accident. The new Nationwide policy offered allows me to pay premium, deductible and office visits.Oh, I do get flea/heart pills, but not even veteran visit. If you are taking him to the vet, it better be to put him to sleep, because that's covered. A vet's diagnosis/prognosis is not covered. So you better be a vet, or just put him to sleep because an educated owner is not welcomed at Nationwide. My dog was gagging at night. Vet prescribed Prilosec. It solved his issue almost immediately: after 3 days little occurrence, after 10 none. NONE! Vet did rule out cancer, esophoghus obstruction, and blood work. But according to Nationawide, I was not supposed to have taken him to the Vet. They would gladly have paid for me to put him to sleep, but not for the office visit. I understand the ex-ray & blood tests were not covered, but not even the office visit? So if he's limping, just put him to sleep! A vet could tell you if it's arthritis (not covered) or a broken bone (is covered.) But don't bother, just put him to sleep. He's old. That's the message. You can't go to the vet to find out what it is, and then decide. It's just "he's 10 and it's time for him to go." In the meantime, I left Nationwide, and went to Figo (Costco). Yes, I loaded up the coverage. But at least the vet visits are allowed and covered. The message at Figo appears not to be "just put the old guy down." It's more like, here are 3 plans. Choose the one that will give your dog a quality of life and will allow you to sleep in peace. Shame on you Nationwide!!! Shame on you! It's not about the money, it's about the decency, the products you are selling, the compassion that is non-existent.
Insurer: Nationwide
By: Kathleen Brandt
They have stood by us 100%
I was so uneasy about getting pet insurance because of hearing so many bad stories online but I have been 100% satisfied with ASPCA so far. They have covered everything we have submitted and have done so faster than I expected. It is such a relief because my dog needs surgery on his leg and if it wasn't for having this insurance he wouldn't be able to get if for a long time. there is noway I could afford it without the reimbursement amount. Thank you ASPCA!
Insurer: ASPCA
By: Dashawn Peterson
Approved in minutes, money received in days!
Extremely easy to file a claim, and the process was much quicker than I expected. Within 15 minutes, my claim was approved. Within 3 days, the money was in my account. This made a stressful situation much easier to process.
Insurer: Embrace
By: customer
Easy to file a claim
Easy to file a claim. Minimal effort required.
Insurer: Embrace
By: Rawson Coleman
Claim Process
Claim process was so ez, it made me second guess myself... Love it!!
Insurer: Embrace
By: Bobby Turner
Submitting a claim is easy
Submitting a claim is easy. Only took a few minutes.
Insurer: Embrace
By: Warren Ray
Fetch Pet insurance jacked my rates up over 50% for using my policy
I have had Fetch for a year and my renewal is coming up. I had claims for the first year that equaled less than 50% of the allowable amount that they will pay out when I received the renewal quote, my dog is only 2 years old. And they are jacking up my premium by around 58%. I'm OUT. I will say for the honeymoon first year they were great, claims processed in a timely manner. But, Buyer Beware, use it and they'll make you PAY.
Insurer: Fetch
By: One And Done