5
out of 5
Verified
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5
out of 5
Verified
Good customer service and hopefully good coverage if I ever need it.
Good customer service and hopefully good coverage if I ever need it.
- INSURER: Trupanion Canada
- POSTED: 06/18/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Customer service was extremely helpful and the app was easy to use.
Customer service was extremely helpful and the app was easy to use. I couldn’t believe how fast the claim was approved snd the money deposited.
- INSURER: Trupanion
- POSTED: 06/18/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
5
out of 5
Verified
Love the online chat option.
Love the online chat option. Quick and instant answers to my questions with reference to my policy.
- INSURER: Trupanion Canada
- POSTED: 06/18/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
1
out of 5
Verified
I am frustrated with Trupanion and will NEVER recommend them.
I am frustrated with Trupanion and will NEVER recommend them.
- INSURER: Trupanion Canada
- POSTED: 06/18/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
The representative was very helpful and informative.
The representative was very helpful and informative. I gave it this score because so far I would recommend but I have not submitted a claim yet, so I want to see how that process goes! So far, so good!
- INSURER: Trupanion Canada
- POSTED: 06/18/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Trupanion has always been able to reimburse me with an explanation of fees that they do not cover.
Trupanion has always been able to reimburse me with an explanation of fees that they do not cover. The reimbursement process usually takes less than a week or even less.
- INSURER: Trupanion
- POSTED: 06/18/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
Disappointed that an evaluation for a TPLO surgery was not eligible for coverage.
Disappointed that an evaluation for a TPLO surgery was not eligible for coverage. This is not a "routine exam". The dog is going in for surgery and could not have the surgery without an evaluation. Also, disappointed that bodywork by a licensed massage therapist is not covered unless working with a vet.
- INSURER: Trupanion
- POSTED: 06/18/2021
- BY:
- BREED: Border Collie
- AGE OF PET: Over 11 years
2
out of 5
Verified
I chose this score because if I ever got another puppy I would just put about $20.
I chose this score because if I ever got another puppy I would just put about $20.00 per month in a special account and if the pet didn't have any issues most of their life you would have a nice little stash when it passes on. If we had done this for the last almost 17 years we would have close to $4,000. That's only of course if you have a healthy dog.
- INSURER: Trupanion Canada
- POSTED: 06/18/2021
- BY:
- BREED: Shih Tzu
- AGE OF PET: Over 11 years