So glad I went with Trupanion!
It is so easy to file a claim with Trupanion. It takes moments on their app. Then, they send updates throughout the process. I think they pay a fair amount. When I’ve needed to talk to a representative, they have been knowledgeable and efficient.
- INSURER:
Trupanion
- POSTED: 06/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Great experience. Thanks!
Easy process to file and quick response.
- INSURER:
Trupanion
- POSTED: 06/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Special needs dog
Your company has been terrific-understanding and empathetic to an owner with a “special needs” dog.
- INSURER:
Trupanion
- POSTED: 06/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Speedy kind service
Your service is fast and efficient. However, not paying for doctors office visits even when they are for a repeat problem, doesn’t seem fair
- INSURER:
Trupanion
- POSTED: 06/19/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Staff on the telephone are always polite and friendly and answer queries promptly and clearly.
Staff on the telephone are always polite and friendly, and answer queries promptly and clearly. Also Trupanion coverage meets the needs of our pets.
- INSURER:
Trupanion
- POSTED: 06/19/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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I love trupanion for my pets the coverage is lovely and the customer service is great
I love trupanion for my pets the coverage is lovely and the customer service is great
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Never disappointed with customer service will admit their mistakes
Never disappointed with customer service, will admit their mistakes
- INSURER:
Trupanion Canada
- POSTED: 06/19/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Chandra was fine but the issue I called about (a treatment that Joey gets every 3 weeks was not covered the last 2 times when previously it was) still isn’t resolved.
Chandra was fine but the issue I called about (a treatment that Joey gets every 3 weeks was not covered the last 2 times when previously it was) still isn’t resolved. IT IS AN INJECTION, NOT AN EXAM!
- INSURER:
Trupanion
- POSTED: 06/19/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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