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Lilmama is a very special pet to she is also my Companion she is very friendly

Fast claim however this surgery was primarily for a root canal but she had a tiny eye growth so instead of putting her under again another time we had it done at same time at root canal and of course two different things so instead of paying one deductible of 300 I paid for two deductibles even though the eye surgery only cost $148.00. She was primarily under for her tooth. That's insurances for you they find a way not to pay. Going shopping for another insurance company to see if they have better deductible clauses.

Do not use them under any circumstances. They did not provide me information on waiting periods before paying. They lied about coverage. They falsely denied a claim saying something which was not a medical condition until April had been documented in December of the previous year (it had not). Their customer service is rude, unhelpful, and takes an inordinate amount of time to get through. Their website is poorly designed and not conducive to human operation of what should be a basic function. Their 'edit claim' function doesn't allow you to actually edit a claim and only to post new attachments, rendering it useless. You are better served taking the money you would spend on them and shredding it. Terrible company that adds no value to the world and will not cover your pets medical procedures.

Because the person helping me, Kat, was so informative and understanding when I asked a ton of questions!

Trupanion always processes my claims quickly and provides payment promptly. They are so quick and easy to work with.

The associate was helpful answering questions, patient, friendly and fast at processing my enrollment. He sent me the plan materials and his email information immediately.

Easy to communicate with and always answers all my questions

My refund was processed quickly without any problems.

Efficient, friendly and payment very fast!

what you offer peace of mind