219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Seamless Process
The process was fast and straightforward, clearly explaining what is covered and what isn't. A particular highlight for me was being able to receive a quote at any time of the day.
Insurer: Sonnet
By: Wini
I can call Pets Best my family
Great service, fast and easy. I would highly recommend.
Look elsewhere
We started our policy when we got a new puppy, who ran into a handful of medical issues. Our vets/pet hospitals insist they've provided all required medical records, and ASPCA insists they never received them. All claims denied.
Insurer: ASPCA
By: Barry Graham
Chief's claims are consistently denied…
Chief's claims are consistently denied or not paid correctly. His chronic ear infections and skin allergies were deemed to be pre-existing, which Embrace would have never even known had I not provided his vet records prior to me even rescuing or owning him. Ever since, if there is any mention of an ear re-check, the rest of the claim, like dental cleaning, is not paid in full or correctly.
Insurer: Embrace
By: Carriann Isman
Healthy Paws Couldn’t Be Better
I’ve been a happy Healthy Paws client for more than a decade. They’ve covered multiple dogs with multiple issues, including major surgeries, all without any issues. Their claims process is amazing - I can submit a claim before I even get home from the vet and receive my reimbursement in just a few days. Their team is friendly and professional and they genuinely care about their clients and their pets. Cannot recommend them highly enough!
Pets Best
I highly recommend Pet’s Best to any pet owner. They have been highly professional, worked with me to design a policy that met my needs, and quickly processed claims. Having pet insurance allowed me to make decisions that extended my dog’s life.
So thankful for choosing Pets Best
I picked up Pets best very early after getting my bulldog. I have received amazing service on every aspect with customer service, claims and the ease of filing and reimbursement. My bulldog has had bilateral knee replacements and I’m so thankful for having Pets Best
Avoid Pets Best at All Costs
They denied my claim and totally fucked us over. What’s the point of having insurance if they don’t uphold their end of the bargain? AVOID AT ALL COSTS! DO NOT WASTE YOUR MONEY WITH THESE THIEVES!
Insurer: Pets Best
By: R
Don't reimburse what covered in the policy
Customer service is really bad. They don't let you talk. All they say is no. Food poisoning cause diarrhea, vomiting, blood in stool etc. they said those are illnesses. Not food poisoning. Don't try to deny. Food poisoning is accident and it's covered under the policy. Give me my reimbursement.
Insurer: Pets Plus Us
By: Tiffany
Terrible Customer Service and Coverage
I have had a few minor issues with Pets Plus Us in the past. The final straw was that my dog got a cracked tooth and while I had a good idea of when the accident occurred, I could not say definitively because I am not a vet. it was accidental because she does not receive hard chews.... There are very few ways that she could receive a cracked too. They refused to cover it because I did not see the incident occur. There has been ONE person I can remember in my 7 years with them, that was helpful and provided information I needed (even though the result was not what I wanted). DO NOT USE THIS COMPANY. There are many others that can provide better coverage and customer service.
Insurer: Pets Plus Us
By: Megan