219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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IMPRESSED
My experience was fantastic, and I was very pleased to find insurance for my chinchillas. The staff who assisted me throughout the process were exceptionally professional, knowledgeable, and patient. Looking ahead, I would appreciate it if the annual coverage limit could be increased. I understand that this may come with a higher premium, but treatment for chinchillas can be quite costly. Additionally, I would like to suggest that veterinary visits be included in the coverage.
Insurer: Nationwide
By: Marcia Viana-Mulholland
Claim Honored
After I met the deductible and copay Fetch reimbursed me according to the policy specifications.
Insurer: Fetch
By: Stephen
Enrollment
Our breeder who we really liked suggested Fetch. So far so good! We enrolled easily. Next we will try filing our first claim.
Insurer: Fetch
By: Romie
Terica was terrific
Terica was terrific. Pleasant and understanding of our recent loss, she seemlessly guided us through the registration process for Mookie and Annabelle… customers for life !!
Insurer: Nationwide
By: Roger and Rita Ockrim
Quick service and great experience
Quick service and great experience
Insurer: Fetch
By: Samantha Lynn
I am trying to cancel the policy for…
I am trying to cancel the policy for more than a week already, it took me few hours to speak with someone, then this person told me he is not authorized to process the not renewal request. I waited for another person to call me back, explained him once again that I don’t want to renew, sent him signed by all named insured form, in two days sent a follow up - received nothing. And after few more days they are trying to withdraw the money for the policy renewal from my account!
Insurer: Sonnet
By: Anastasia Kostenko
Communication and Rising Costs
This company has become harder and harder to contact. When you do reach an agent, they are very nice and helpful. Over time, the rates have continued to increase.
Insurer: Embrace
By: Kristi Cameron
Great Customer Service
We had an excellent conversation with representative regarding pet insurance for our dog.
Insurer: Pumpkin
By: customer
HORRIFIC
HORRIFIC. I have been a customer since the petplan days (which was acquired by Fetch by Dodo and now is Fetch). My insurance has just DOUBLED. Went from $80 to $170 OVERNIGHT. NO explanation other than a new underwriter. THIS IS ABSOLUTELY outrageous, ZERO response from Fetch customer service, no explanation.
Insurer: Fetch
By: Emily Gross