209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They left me know every detail as they…
They left me know every detail as they were processing the bills. I expected everything to take a long time. Everything was finished in less than two weeks. Everything was done with kindness.
Insurer: Embrace
By: Kathy
Horrible service
Horrible service, would not recommend. They are in it for the money and nog for your pets wellbeing or the customer. I have been a member since 2016 and had revised online because they kept raising their prices. I tried to revise it a month and realized it needed to be done over the phone. The customer sales rep was useless and had no knowledge of anything and put me on hold for 20 minutes to only come back and say they could not change my coverage and increase coverage back to what Ive had it at for 8 years. Crazy business they run, when asking why they said my dog is old and she probably has some issues. Which this is not the case. Needless to say I will be shopping around for a new pet insurance provider. This company is Garbage!
Insurer: Embrace
By: Ruairi
Very easy to get around the website
Very easy to get around the website A application process was pretty easy very satisfied so far would do it again and refer them to other people who are needing insurance for their pets
Insurer: ASPCA
By: Eddy Dacy
Professional and timely
The review & payment has always been timely. Earlier year when I had questions about a rate increase their professionalism and clarifications were greatly appreciated!
Insurer: Pets Best
By: T Jacobs
The speed of the reimbursement
The speed of the reimbursement! 100%
Insurer: Prudent Pet
By: Linda Brewer
Your waiting period should be announced…
Your waiting period should be announced in advance. I know that many people are not forthright and get insurance after the fact. I signed up for my dog for the long haul and I would have paid the whole year upfront. All i want to do is bring my dog in for its annual check up and add on services i ordered when I started the insurance.
Insurer: Pumpkin
By: Jeffrey Hardin
I am deeply disappointed with this…
I am deeply disappointed with this insurance, which I chose to avoid unexpected veterinary bills for my dog. I recently submitted a claim for a significant procedure my Yorkshire Terrier underwent, only to have it rejected twice. The rejection was based on the claim that the full medical history was not provided, despite it being included in the submission. This policy was meant to provide support and peace of mind, ensuring my pet was covered, but instead, it has added unnecessary stress and anxiety to my life. At this point, I am seriously considering canceling the policy, as it appears to be entirely ineffective.
Insurer: Figo
By: Paula
Terrible pet insurance coverage.
Terrible pet insurance coverage. I will not be renewing our insurance with you. I will NOT recommend you to anyone.
Insurer: Embrace
By: Pet owner in NH
So glad I chose PetsBest!
Very efficient. Submitting a claim is so easy. Even if additional information is needed PetsBest communicates quickly and clearly. So glad I chose PetsBest!
Insurer: Pets Best
By: MW from Ft Lauderdale
Dental coverage
The company did not cover the surgery I was hoping for, but did cover dental.
Insurer: Embrace
By: Wilma