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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Great experience

Very quick response and supportive during a very stressful time when our pooch was VERY Ill. Thank goodness- now he is on the mend thanks to our pet insurance allowing us to easily make medical decisions knowing we were backed by our insurance.
  • INSURER: Healthy Paws
  • POSTED: 06/29/2021
  • BY: Gabriella
  • BREED: Mixed Breed Large (70–90 Lbs)
  • AGE OF PET: 7 - 10

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5

out of 5

One of the best decisions we made for our boys was Healhy Paws

We lost our Sarabelle to osteosarcoma in 2012, and the treatment costs were onerous. So, when we brought the littermate brothers Sammie and Elias, and our heeler hybrid Sitka Rose into our lives, we decided to purchase pet life insurance. We researched and decide on Healthy Pet. Part of the reason is that we can predict and plan in the costs of maintenance - the vaccines, physicals, etc. However, we can not whether our family members will have accidents, or catestrophic illnesses or health conditions and those costs are the ones that are financial killers. So we decided on Healthy Paws. It was a decision that we do not regret as our two boys, healthy most of their lives, have had structural and health conditions this past year. With the two of them together the costs have been a burden that Healthy Paws has relieved us of by their compassionate and prompt processing of the boys' vet claims. We feel fortunate to have Healthy Paws there for us.
  • INSURER: Healthy Paws
  • POSTED: 06/29/2021
  • BY: Lavenia
  • BREED: Shiloh Shepherd
  • AGE OF PET: Over 11 years

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1

out of 5

Unethical Business Practices

People should be aware of the way Embrace does business. Here is some context: My dog is 6ish- I got insurance for her about 4 years ago. She has no preexisting conditions, is not on any medication, and I have never filed a claim with Embrace. The premium for the first year of coverage was low (for my dog, it was $33 for the year). The second year it went up 30% to $43/month. The third year (2020) , it went up 95%. Yep, you read that right. My new premium was $85 a month- my reimbursement rate was 80% and my deductible was $750 with a max payout of $10k. The company sent out a letter claiming that they apologized for such a large increase in premiums, that they had their book of business reviewed by actuaries and needed to make adjustments. (I would be willing to bet that a lot of other people have received this letter... but at different times, not just 2020- some 2 year customers problably got theirs this year) I increased my deductible and lowered my reimbursement rate so I could afford the premium which I got down to $63 a month. This year, they have increased my premium again 24%, up to $78.30. I cannot make my deductible any higher, but I did lower my reimbursement rate, once again to get it back down to $62.00 a month. If I got to the Embrace website and request a quote as a new customer, I get a quote of $33 a month. The same rate I had as a first year customer... strange. The company blames everything but themselves when you complain about the premiums: the state you live in, how the Department Insurance doesn't set caps, etc. They know what they're doing is shady. I really hope people will stay away from Embrace. If this review deters just ONE person from buying a policy with them, I consider taking the time to write this, a win.
  • INSURER: Embrace
  • POSTED: 06/29/2021
  • BY: Jennifer
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 7 - 10

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5

out of 5

High level of customer service, online ease of submitting claims.

Our daughter recommended Healthy Paws and said the process from signing up to submitting claims was fast and easy. Submitting a claim online is very easy. Signing up was just as easy and the response to claims is quick and efficient.
  • INSURER: Healthy Paws
  • POSTED: 06/29/2021
  • BY: Greg
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: Over 11 years

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5

out of 5

Great caring service and quick response to claims.

Healthy Paws has been a wonderful coverage for my two dogs. There prices are fair and they quickly respond to claims. They also reached out to see how my older dog was doing after his surgery.
  • INSURER: Healthy Paws
  • POSTED: 06/29/2021
  • BY: Frank
  • BREED: Shih Tzu
  • AGE OF PET: Over 11 years

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1

out of 5

Do not Purchase this Insurance

This pet insurance is the worst pet insurance company i have ever worked with. Their app never works, their new "online automated" system is a joke. I have been working on the same insurance claim for over 90 days. They asked me to re-open it 6 different times because they closed it after saying they didn't have enough documentation. When I send them all the documentation, the files don't get associated with the proper claim. THEN to make matters even worse if you try and call them you will wait on hold for no less than 30 minutes (doesn't matter time of day). The person on the phone will tell you it is sorted, and then incorrectly change the claim. SO now 1 claim that i am looking for coverage on because my dog had emergency care is probably going to sit in a dark admin abyss because they system says I am trying ot make a claim for a date range that spans 3 years. They asked me for 3 years of medical records, and they attached it to a claim so now it looks like I want reimbursement for all 3 years which I don't! I just want 1 date covered.
  • INSURER: Pets Best
  • POSTED: 06/29/2021
  • BY: Kadija
  • BREED: Mixed Breed Large (70–90 Lbs)
  • AGE OF PET: Over 11 years

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5

out of 5

Verified

So thankful we have Trupanion!

Stella was not herself for the last week or so, barely touching food which is very weird for her. So we brought her to the vet and they ran blood work, fecal tests, gave her an anti nausea and recommended some vet food for her. Needless to say the bill stacked up fast and soon we owed over $500. Doesn’t seem like much but for us it was. Thankfully we have trupanion pet insurance and they helped cover some of the bill. Even though it wasn’t all the of the bill every little bit helps and this made us paying off her visit that much easier. I honestly sleep so much better at night knowing that trupanion has our and stellas back!! Thanks guys!!! Xo
  • INSURER: Trupanion
  • POSTED: 06/29/2021
  • BY: Kala
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 0 - 3

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5

out of 5

Saved my dog and my bank account

My dog was diagnosed with Gallbladder Mucocele and had to go through surgery. The total cost of the diagnostics, surgery and recovery was ~$20k and we got the 90% reimbursement back for every claim in the process within a week. Knowing Healthy Paws got your pups (and bank) back is peace of mind.
  • INSURER: Healthy Paws
  • POSTED: 06/29/2021
  • BY: Denis
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Satisfied Customer

I tell all my friends about how wonderful you all have been.
  • INSURER: Trupanion
  • POSTED: 06/29/2021
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Excellent to deal with

Excellent to deal with

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