209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The best pet insurance
The best pet insurance. I have talked to so many people. Quick and easy way to submit right from your phone. Quick and easy response-payout of claims. Great plans. It’s your choice!
Insurer: Embrace
By: Michelle Vincent
Another greedy insurance company
Overall, just typical deceitful practice and straight up lying what is in the actual policy. Your claims will be denied, and they will pull out very broad and wide sweeping tiny print on why. I was shown several times in writing "every tooth, plus gums is covered" in actuality per policy no teeth are covered. The trick is to show you documents that are NOT the actual policy and just tell you what you want to hear. This experience has made me just done with pet insurance and I warn anyone who goes with Fetch to read the actual policy and not trust what is being said. Fetch works on a reimbursement basis, so I was confident in getting my cat treated as soon as possible, and foolishly relying on Fetch has caused me to be in a really tight spot financially and warn people to be prepared for 0 coverage from Fetch.
Insurer: Fetch
By: Demon CBR
The website was easy to navigate
The website was easy to navigate, instructions were clear, and the claim was submitted quickly
Insurer: Embrace
By: Linda Lauer
Happy pet parent
Helpful and very understanding genuine concern for your fur babies
Insurer: Fetch
By: Allyson
Rejection of claims
Seems every insurance claim is first rejected for not enough information from the veterinarian when in fact because they are dealing with Embrace they take extra care in supply additional information, thus delaying any reimbursements.
Insurer: Embrace
By: Sam Sebring
Fast claim approval and repayment
My dog had to have emergency surgery on Christmas Eve. I put in a claim on 12/26 and on 12/31 my claim was approved and on 1/2, the money was in my account. I can’t believe it was so quick and easy.
Insurer: Embrace
By: Anthony Lee
If theres 0 stars i ll gladly give it…
If theres 0 stars i ll gladly give it to this insurance the shittiest money hungry insurance ever run away u ll be spending on your pet and pay the insurance these people will not cover u and its a joke an exam per year its like no point im spending 24 dollar more on insurance u dont get nothing back
Insurer: Spot
By: Eya Berim
Danielle is an exceptional customer service provider
I called the customer service line and my call was answered by Danielle. She provided polite, professional and excellent service. When there was an issue with the phone lines, she called me back three times to ensure she was able to address each of my concerns. She deserves a promotion!
Insurer: Embrace
By: Heather Parker-Jones
Look elsewhere for pet insurance.
I have had Embrace for 4 years as it is a preferred provider of USAA (which I am a member). To be honest, I am extremely unhappy with this provider. I have had the insurance for 4 years and have NEVER made a claim and my premium just doubled! Yes doubled! It was already extremely high to begin with. My pet insurance premium is now more expensive then my car insurance and my renters insurance combined! I will be finding a new insurance provider and plan on canceling my policy with Embrace asap. I highly recommend you look elsewhere for pet insurance.
Insurer: Embrace
By: Tom
Simple process
Simple process. Paid for everything I expected.
Insurer: Embrace
By: Donna R M