Erin was very helpful with clearing up some confusion and errors (on our part not yours) with our change of address setting up our account and submitting a claim for our little fur baby Chloe
Erin was very helpful with clearing up some confusion and errors (on our part, not yours) with our change of address, setting up our account and submitting a claim for our little fur baby Chloe
- INSURER:
Trupanion Canada
- POSTED: 05/17/2021
- BY:
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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Very knowledgeable staff!
Very knowledgeable staff!!
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All of my dealings with Trupanion have been excellent.
All of my dealings with Trupanion have been excellent. The speed of response when I called about this emergency was amazing. The timeliness of claims payments is superb. I recommend Trupanion to everyone.
- INSURER:
Trupanion
- POSTED: 05/17/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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I have had only positive experiences with Trupanion
I have had only positive experiences with Trupanion
- INSURER:
Trupanion Canada
- POSTED: 05/17/2021
- BY:
- BREED: Alaskan Malamute
- AGE OF PET: Over 11 years
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I bought a policy as a “just in case” because my breed of dog is prone to issues like bloat.
I bought a policy as a “just in case” because my breed of dog is prone to issues like bloat. But Trupanion has been great! My policy has helped with an unexpected illness. It took some of the stress off the situation
- INSURER:
Trupanion
- POSTED: 05/17/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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The customer service is fantastic the price is great and the coverage is super.
The customer service is fantastic, the price is great, and the coverage is super.
- INSURER:
Trupanion
- POSTED: 05/17/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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The customer service was outstanding.
The customer service was outstanding. Joe was knowledgeable, professional, and answered all of my questions without hesitation. he made me feel very comfortable in my decision when I had all my questions answered.
- INSURER:
Trupanion
- POSTED: 05/17/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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All the people I've dealt with are knowlegeable friendly and genuine.
All the people I've dealt with are knowlegeable, friendly and genuine. Moreover, I erroneously let Bug-Z's policy lapse and it was a breeze to re-instate it, without incurring penalties and other costs. Thus far Truepanion, and its employees, have proven to be an excellent team that truly love dogs. I recommend them to all dog owners.
- INSURER:
Trupanion
- POSTED: 05/17/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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outstanding customer service
outstanding customer service
- INSURER:
Trupanion
- POSTED: 05/17/2021
- BY:
- BREED: Pyrenean Mountain Dog (Great Pyrenees)
- AGE OF PET: 7 - 10
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I do love their customer support.
I do love their customer support. I wish that they covered some preventative wellness and/or had an annual deductible limit.
- INSURER:
Trupanion
- POSTED: 05/17/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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