209,630+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Great customer service - fast and helpful. It wasn't cheap - bit vetinarians aren't cheap, I guess! But the supportive staff were great We used them for years until we let our cat go.
Insurer: Embrace
By: Mark Hereward
If I needed my health insurance more…
If I needed my health insurance more than once during a calender year, I would be covered. You only allow one emergency coverage because of the cap. pay out. It's a gamble weather you use it and pay all year, or not. Either way, one party makes out better and in most cases it's the insurance co. That's wry the 3 stars.
Insurer: Spot
By: John Wetson
The amount that I’m paying has gone up…
The amount that I’m paying has gone up and the amount being covered is less. I’m very disappointed in how much I’m paying for insurance but barely covered 40%. The coverage I have is suppose to cover 70-80%
Insurer: Pets Best
By: Joshua Velasquez
This is a warning from a member with 4…
This is a warning from a member with 4 pets over 10+ years I have been a menber with Nationwide pet insurance when it used to be VPI pet insurance. I had a plan that was grandfathered in which was 90% covered with no CAP (this means no matter the treatment they covered the full cost) They tried to push me out by raising the cost the that plan year after year so I played ball with them and dropped it down to 70% covered with no CAP. They always stress to insure the animal since they were a puppy or kitten so everything can be covered through their life without any exempt. So this year they decided to write me that they are canceling my policy becuase the cost to them are too high to cover his plan even though they havent offered this plan in over 7 years and I was grandfathered in. I was told they will move me to the 70% plan and a 10k cap so if my animals had any thing serious over 10k i had to put the money up. Or other wise I can go kick rocks. Even though I have been paying over 10 years of premiums for 4 animals and they were so selfesh and could wait maybe another 5 years until all the grandfathered customer fur babies passed and crossed the rainbow bridge. Instead this $60.3 billion dollar in sales for 2024 company decided to be selfish and not cover and honor the pet plans they gave customers. Its really sad and disgusting that they used the phrase they are loosing money as an excuse to hurt theese animals. I will say over the past 10 years nationwide has been amazing with quick payouts and customer service. But that dose not fix how they handled this selfish situation.
Insurer: Nationwide
By: Chris Y
Filing a claim process is super…
Filing a claim process is super user-friendly and so appreciated. All justified claims this year were paid quickly. Great Pet Insurance company and we have recommended to friends.
Insurer: Embrace
By: Marcie Moore
Love this insurance
Love this insurance. Claims are easy to submit online. will get it for my next pet for sure.
Insurer: Embrace
By: Shelby L. Shoop
Josh was sweet and kind
Josh was sweet and kind. He knew the benefits but was not pushy
Insurer: Fetch Canada
By: Carolyn Stenner
This was the first time I’ve used pet insurance
This was the first time I’ve had pet insurance and made a claim. I listed every vet my dog had ever been to as requested. In processing my claim they requested records from all, which I certainly understand. However the various vet offices were apparently slow or not responding so I had to contact them for compliance. This went on for several months. When I called Embrace they confirmed just waiting on one vet, needed a diagnosis code. My little dog is going on 10 years, our vet pretty sure has Cushings disease. For me, the $50 plus per month for insurance just doesn’t seem worth it anymore. I’ll put in a savings account for her instead. I had a $500 deductible and the insurance company did eventually pay my claim over that amount. The company seems ok, just more of a hassle than I expected.
Insurer: Embrace
By: Vivian Ledbetter
Went to an emergency vet visit and had…
Went to an emergency vet visit and had no trouble getting reimbursed. Thank you so much and my puppy is fine ❤️
Insurer: Embrace
By: Eileen Capuano
good information on the site
good information on the site
Insurer: ASPCA
By: Donna Wilson