Great customer service.
Patrick Utter was a wonderful person who helped me file my claims correctly during a very sad time after saying goodbye to my pet. He was very knowledgeable and kind. Thank you Patrick.
- INSURER:
Trupanion
- POSTED: 06/20/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Although I’ve never experienced a major medical issue with either of my dogs; I know people that have and their Trupanion claims have been addressed to their complete satisfaction.
Although I’ve never experienced a major medical issue with either of my dogs; I know people that have, and their Trupanion claims have been addressed to their complete satisfaction.
- INSURER:
Trupanion Canada
- POSTED: 06/20/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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There was a mistake on Trupanion’s part as to reimbursement.
There was a mistake on Trupanion’s part as to reimbursement. Trupanion looked into it and re-calculated the reimbursement in no time. No harsh words, just hard work. I appreciate how quickly Trupanion processes reimbursement requests.
- INSURER:
Trupanion
- POSTED: 06/20/2021
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Vanessa was very helpful and very calm and kind.
Vanessa was very helpful and very calm and kind.
- INSURER:
Trupanion
- POSTED: 06/20/2021
- BY:
- BREED: Airedale Terrier
- AGE OF PET: 7 - 10
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I already have my other pup insured with Trupanion I have always had a great experience with all the representatives I know I can call and talk to a representative at anytime of the day and the representatives are always cheerful and willing to help.
I already have my other pup insured with Trupanion, I have always had a great experience with all the representatives, I know I can call and talk to a representative at anytime of the day, and the representatives are always cheerful and willing to help.
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very caring and efficient
very caring and efficient
- INSURER:
Trupanion
- POSTED: 06/20/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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They have been very informative during this difficult time.
They have been very informative during this difficult time. Have been empathic and feels like they actually care about me and my pet. The response time for preapproval claims is exceptional!!!!
- INSURER:
Trupanion
- POSTED: 06/20/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very caring courteous and professional!
Very caring, courteous and professional!
- INSURER:
Trupanion
- POSTED: 06/20/2021
- BY:
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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