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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Satisfied Long Term Customer

We have been a Healthy Paws client for 10 plus years now and will remain with Healthy Paws as long as we have dogs in our lives. Healthy Paws is easy to work with, very responsive, and cover pretty much everything outside of normal wellness exams. We tried other pet insurers before settling on Healthy Paws and the difference in service levels is significant.
  • INSURER: Healthy Paws
  • POSTED: 07/13/2021
  • BY: Charles
  • BREED: Labrador Retriever Mix
  • AGE OF PET: 7 - 10

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5

out of 5

Healthy Paws is a MUST for Pet Owners

Healthy Paws has been a lifesaver for our family, I wouldn’t own a pet without it. I recently had to take my dog in for Emergency Care for ingesting ibuprofen, and she needed a 3 day stay including medication for her after care. Not having to question how to pay for the care she needed was huge. It was so easy to upload the invoice to start a claim through the app, and it was processed within 2 days, with constant communication. The customer care team even followed up to see how she was doing. I highly recommend Healthy Paws for their ease of use, care, and quick processing and reimbursement.
  • INSURER: Healthy Paws
  • POSTED: 07/13/2021
  • BY: Desiree
  • BREED: Pug
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Hassle free

We just had a major surgery done on our dog. The vet was relieved to know it was Trupanion, I think, because they knew it would be hassle free. Trupanion preauthorized the surgery within hours of request, and paid 90% of the vet bill while I was paying the 10%. Vet was paid in full before I left the clinic. The negative of Trupanion is that apparently premiums depend on your postal code, which is biased. Having said that, I believe the premiums were reasonable in the early years, but escalate a lot past 5 years old. The escalation may cause people to cancel just when they need it most, as the pet ages, and the cost is sunk. That's insurance for you.
  • INSURER: Trupanion Canada
  • POSTED: 07/13/2021
  • BY: Alison
  • BREED: Mixed Breed Large (70–90 Lbs)
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Poor claim communications

Our claim kept on getting delayed for more information. If I wasn’t diligent in follow up I would have never known. There was *no* communication from the company to me about what was needed. Only my calls to customer service and insistence that I speak to someone further up the chain resolved the issues. Deeply disappointed. After years of paying premiums for our dog (and cat) our first claim in 7 years was a circus. Now we are stuck with them, for better or worse, because of the universal pre-existing clauses in all per policies. Caveat Emptor.
  • INSURER: Trupanion
  • POSTED: 07/13/2021
  • BY: Jeffrey
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 7 - 10

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1

out of 5

This insurance does not cover any of the typical expenses. It is very confusing and misleading. They don't call you back.

I submitted over a $1,000 expense and after two months was told that none of the charges qualify for reimbursement. Out of the $1,000 claim, only $80 is applicable towards deductible. I tried calling, and after waiting on the phone for a hour, had to hang up. I have left two messages and no call back. I'm very dissatisfied with this transaction and ask that you cancel this policy immediately. Masoud Sepahi 949-375-6599.
  • INSURER: Pets Best
  • POSTED: 07/13/2021
  • BY: MASOUD
  • BREED: German Wirehaired Pointer
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

EXCELLENT COMPANY !!!

Trupanion always does a GREAT JOB !!!
  • INSURER: Trupanion
  • POSTED: 07/13/2021
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Trupanion has the best coverage for pets.

Trupanion has the best coverage for pets. Staff are friendly and knowledgeable.

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5

out of 5

Verified

Trupanion is the best.

Fast and efficient service. Knowledgeable and friendly staff.

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5

out of 5

Verified

My first pet ! Glad I was told about this!

I had an amazing agent on the phone that walked me through quickly and thoroughly . I was afraid I would be able to afford it but it’s pretty affordable. I feel secure knowing my pet now has insurance so hope I never have to use just like humans we hope we don’t get sick but it’s nice knowing we are covered if we do and I wouldn’t have to panic not knowing what to do if something happened. Hopefully if we ever do have to use this the process is just as easy the light the app described with registration!
  • INSURER: Trupanion
  • POSTED: 07/13/2021
  • BY:
  • BREED: Shihpoo
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Think twice before buying Trupanion

For the amount that I pay monthly the amount that is paid out really makes me question whether Trupanion is worth it. Trupanion is suppose to be able to pay the vet directly, but I had to pay it all and then wait to receive money. I’m still waiting for it. They hardly covered anything. A $410 vet bill and I get $69 covered. Not worth the $140 I pay a month

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