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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick and Easy
Easier to send a claim than I thought it would be. Quick turn around for pay.
Insurer: MetLife
By: customer
This was very easy and efficient
This was very easy and efficient
Insurer: MetLife
By: Antoinette
I was asked to submit additional…
I was asked to submit additional medical documentation, soap notes, which I did. My claim was then denied because MetLife claimed they never received that documentation. If they needed different documentation, I never received notification of that.
Insurer: MetLife
By: K
Thank you Laura D!
Laura D with Fetch is phenomenal! She helped me to understand each tier of their Wellness plans and helped me select which one I’d like to go with. She’s honest, dependable and very knowledgeable! Thank you Laura!
Insurer: Fetch
By: Annabel
The technician was very through..
The technician was very through..
Insurer: Nationwide
By: customer
All materials were easy to read and…
All materials were easy to read and sign.
Insurer: MetLife
By: Timothy Muehlen
My pet insurance is always available…
My pet insurance is always available and covers all of my pet's needs and my own. It's an excellent company to work with, and I've been very happy with MetLife over the years. Thank you for all your support with my pet. DH
Insurer: MetLife
By: Denny
Customer Service was very helpful.
Customer Service was very helpful.
Insurer: Nationwide
By: Tammy D
Excellent service
Excellent service - never a moment of doubt in terms of coverage.
Insurer: MetLife
By: Ericka
If your pet gets sick , you are doomed
If your pet gets sick, this company will raise your rates, sky high ,with no limit. My dog got sick, and the premiums went up, without notice more than twice as much. There is presently a class action suit against them in California.
Insurer: Healthy Paws
By: ALICE ABRAMS